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Hi all, Im new to this forum so if I place my following question in ... RIM Blackberry 71xx forum

  1. #1
    DanishViking's Avatar
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    Question The option for restrict my number is gone after OS upgrade?

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    Hi all,

    Im new to this forum so if I place my following question in the wrong spot then Im sorry.

    Anyway I hope that you wonderful people in this forum can help me with my problem or atleast clarify it a little bit.

    After having read the threads about how to upgrade my BB 7100v to the software version 4.1.0.292 I went ahead and did it. I did this to be able to synchronize my phonebook with my Parrot system in the car. Everything went well - I now have my phonebook working well with the Parrot system - thanks to the good guidelines on this site. But now I have noticed - after a while - that the option where I can hide my device phone number from a contact when making a call is gone?

    Before I did the upgarde I used to be able to activate or de-activate it: in the phone options/General options/Restrict my identity yes/no. This option is now gone after the upgrade?

    Have any of you guys experienced something like this before?

    Can it be fixed?

    Can I fix it myself or do I need to go and see my BB phone provider (Vodafone-TDC Denmark)?

    It is not a major problem for me as such - I can live with it the way it is but it was a nice tool to have when calling certain customers where you didnt want to give away you phone number.

    Any help on the issue is appriciated.

    With Kind Regards

    DanishViking

  2. #2
    mikadad's Avatar
    mikadad no está en línea Stack level 5
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    Re: The option for restrict my number is gone after OS upgrade?

    Its under PHONE-> General Options->

    Michael


  3. #3
    DanishViking's Avatar
    DanishViking no está en línea Stack level 1
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    Re: The option for restrict my number is gone after OS upgrade?

    Hi mikadad and thank you for the reply.

    Im aware of the fact that it should be under Phone -> Options -> General Options!

    But as I wrote above it is gone after I did the software upgrade.

    After the upgrade I only have the following under Phone -> Options -> General Options:
    - Auto Answer Calls...
    - Confirm Delete...
    - Phone List View...
    - Show "My Number"...
    - Default Call Volume...

    The Restrict my number used to be in this list before I made the software upgrade.

    Anyone out there who have an idea about why it is gone from the list?

  4. #4
    paulopina's Avatar
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    Re: The option for restrict my number is gone after OS upgrade?

    I have exactly the same problem. I upgraded a 7290 blackberry to the latest device software and the option has also dissapeared. Spoke to vodafone who advised me that i should contact RIm. They have however told me a service commadn which you can do from your blackberry to do restrict the identity without having to go to the options menu

  5. #5
    bbpimpin's Avatar
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    Re: The option for restrict my number is gone after OS upgrade?

    I have a 7130e, should I upgrade to a newer OS? how do I know what one I have now?

  6. #6
    jwilliams386's Avatar
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    Re: The option for restrict my number is gone after OS upgrade?

    I have a 7100i... I was wondering if anyone knows if I have the option to restrict my number.

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