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My bb has been acting strange ever since I did the Alt-lglg thing that clears ... RIM Blackberry 71xx forum

  1. #1
    jaydabee's Avatar
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    No Internet Connection on BB

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    My bb has been acting strange ever since I did the Alt-lglg thing that clears up the log file. Not sure if that is the cause but now I now keep geting the message "Unable to connect to the selected Mobile Data Service" all the time. It started out as a once in a while thing, but got progessivly worse.

    I also did not get any of my company emails last weekend until I plugged into my laptop this morning. Could this be caused by my companies BES?

    Lastly, I also had trouble using the bb as a thethered modem at home last night. I could view webpages but could not post to boards such as this. The Verizon VZAcess Manager showed no activity whenever I tried to post to this and several other forums. Strange.

    I'll be going into Verizon soon and talking with my corporate admin as well. Any advice what to try before then so that I can be better prepared?

  2. #2
    eatmypiano's Avatar
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    Re: No Internet Connection on BB

    If no-one else in your organisation is having the issue, delete the Desktop service books and get your BES Admin to perform a EA. If everyone else is having the problem, restart the MDS service on your BES. (Or just reboot the BES)

  3. #3
    StaceyRVC's Avatar
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    Re: No Internet Connection on BB


  4. #4
    jaydabee's Avatar
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    Re: No Internet Connection on BB

    They had me remove the battery and eveything was back to normal. I've had my bb for five months now and never had the battery out. I feel so violated somehow!

  5. #5
    serviceone's Avatar
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    Re: No Internet Connection on BB

    ok now if you work for coastal communications Group it is the BES for sure

  6. #6
    wbova's Avatar
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    Quote Originally Posted by StaceyRVC
    This helped us figure out that MDS was not running on our BES. It won't stay running, which is another issue, but we're on the right track. Thanks!

  7. #7
    Rcbjr's Avatar
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    wbova, Welcome to PinStack.

    Glad you found that. Let us know if there is anything we can do to help with your BB.

    Rcbjr
    You Ask, We Will Answer
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