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OK for all the people that has been having issues with your call log/email log!! ... RIM Blackberry 71xx forum

  1. #1
    butterfly2's Avatar
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    Thumbs up Mystery Of Dissappearing call/Email Logs Solved!!!!

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    OK for all the people that has been having issues with your call log/email log!!
    I did not stop till I got to the bottom of the issue….I have the 7105t with T-Mobile… I upgraded to the 4.1 OS software and suddenly I was losing my logs.But the problem was not the upgrade. I spoke with T-Mobile BB Specialist they were bogged, so they transferred me over to RIM, I explained the issue to “Tim” who works for RIM. LOL All the way in Canada!!! WOW!!! He said to check my status and yes I was a download freak I was putting everything on the BB. Turns out it was out of memory… So it kept deleting the logs to make room I was told technically speaking the BB needs at least 2MB of memory to run all software efficiently!!...So this is the steps.

    Go to: Tools, Options, Status.
    What does file free say??? Mine was (0) Bytes
    So he advised me to take some things off that I don’t really need. Then pull the battery out (Reboot) and when I get to the home screen use the Desktop Manager> Backup> Advance Options and delete the things I deleted on the BB permanently. I have not had any issues since. And he gave me a case number and a phone number directly to RIM and said if the problem still keeps happening then it is a problem with the BB and I will be issued another one.

    Any questions? Feel free to PIN me… THANKS :ahh:
    Last edited by vyperz; 03-07-2006 at 03:17 AM.

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    hayden's Avatar
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    Re: Mystery Of Dissappearing call/Email Logs Solved!!!!

    Nice. I'll added this to the FAQ database:

    http://www.pinstack.com/blackberryfa...260&artlang=en

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    ozrial's Avatar
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    Re: Mystery Of Dissappearing call/Email Logs Solved!!!!

    LOL, in all of that discussion we did regarding this, I left out the fact that I had cleared off all the extra crud. I guess that is why mine started working - sorry I left that out!!!
    ...:: OZ ::...
    "Marriage is like sitting in a bathtub, once you get used to it - its not so hot"


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    butterfly2's Avatar
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    Re: Mystery Of Dissappearing call/Email Logs Solved!!!!

    Thanks! That is nice....something so simple cause such a fuss! anyway my bb which I now named butterflyblues is working perfectly with new 4.1 upgrage no more ghost in her machine!!!lol

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