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just upgraded my 7100i to the newer OS and this is the message i'm getting ... RIM Blackberry 71xx forum

  1. #1
    TheRealCSI's Avatar
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    Question more request cannot be completed?

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    just upgraded my 7100i to the newer OS and this is the message i'm getting when i attempt to open an attachment (just want to get a new picture of my kids on my phone!):

    More request cannot be completed. Service book information not found.


    anyone seen this or know what it might mean?

    should i just call and have my service books resent after deleting most of them (been through it several times before)

  2. #2
    twieder's Avatar
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    Re: more request cannot be completed?

    Have you tried a battery pull?

  3. #3
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    Re: more request cannot be completed?

    Quote Originally Posted by TheRealCSI
    just upgraded my 7100i to the newer OS and this is the message i'm getting when i attempt to open an attachment (just want to get a new picture of my kids on my phone!):

    More request cannot be completed. Service book information not found.


    anyone seen this or know what it might mean?

    should i just call and have my service books resent after deleting most of them (been through it several times before)
    Which OS did you upgrade to? And what service do you use, and where did you get the new OS? I'm thinking, if a battery pull doesn't work, that you may need to delete the vendor.xls file on your computer.

  4. #4
    Eddie_gauge's Avatar
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    Re: more request cannot be completed?

    Also go into messages, options, general options, and make sure auto more is set to yes. If it is delete the service books for messaging under options from the main menu log into your bis account and resend the service books.~via BB (wap.pinstack.com)~

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