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Hi folks. Hopefully you can help me out. I recently purchased a 7130e used from ... RIM Blackberry 71xx forum

  1. #1
    nuwuforever's Avatar
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    Missing SMS on 7130e

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    Hi folks. Hopefully you can help me out. I recently purchased a 7130e used from ebay, verizon. There seems to be some missing features. The two missing features that I have discovered so far are these:
    1. I cannot send a SMS message from my phone. I simply do not have the option. I can receive messages, but even those I can't reply to. No option to.
    2. I can't disable the keypad lock. In Settings/Options/Security Options/General Settings, at the top of the screen it says Password: Enabled. But I have NO option to disable this at all. This is very annoying because everytime I want to make a call I find that my keypad has automatically locked and I have to enter the password. Arrg.

    Verizon wasn't much help. The first guy I talked to told me that it was because the phone is still registered with the previous owner's blackberry enterprise network, and until he removes the phone. There is nothing I can do. The second person I was on the phone with for almost an hour and at the end of it, she had come up with nothing at all.

    Please help?!?!?

  2. #2
    richardrblc's Avatar
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    Re: Missing SMS on 7130e

    try downloading most recent handheld os right now it is sprints
    https://www.blackberry.com/SoftwareD...ient=URNZcPHMm
    delete vendor.xml load to your phone and everything should be back to normal
    pin me any time 22cf4edb

  3. #3
    sn1p3r's Avatar
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    Re: Missing SMS on 7130e

    OS wouldn't change anything if the BB still registered with the previous owner... You'll have to contact the seller and ask him to get the PIN release...

    Hope this helps
    I'm french canadian so I can also help you in french, just PM me
    UNLESS it is for a BETA OS, it's at your own risk and I won't support it
    Sn1p3r

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    cp6169's Avatar
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    Re: Missing SMS on 7130e

    Hello nuwuforever, welcome to pinstack. Do you have a data plan on your BB? Some BB's require a data plan to be able to send or receive any type of message.

    As for the disable/enable of the password, you can try to follow the directions in this thread... http://blackberryforums.pinstack.com...=remove+policy

    or here... http://blackberryforums.pinstack.com...=remove+policy

  5. #5
    Lewis's Avatar
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    Re: Missing SMS on 7130e

    ~via BB (wap.pinstack.com)~

    If the previous owner was BES, and there are IT policies restricting certain functions, nothing not a wipe AFTER removing the device PIN from the BES will restore functions.

  6. #6
    nuwuforever's Avatar
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    Re: Missing SMS on 7130e

    Thanks a lot guys. I successfully removed the IT Policy. I am now able to disable the password, AND send SMS messages. I didn't even have to reinstall the handheld software. Although I think I will anyway.

    Another question: I read somewhere that the 7130e is capable of EMS/MMS messages? Is verizon just not allowing it? Is it somehow possible to enable this feature?

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    Rcbjr's Avatar
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    Re: Missing SMS on 7130e

    nuwuforever, Welcome to PinStack.

    Glad you got your IT policy removed. I can't help with the Verizon MMS problem, but someone may.

    Let us know if there is anything else we can do to help with this problem or your BB.

    Rcbjr
    You Ask, We Will Answer
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