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So I just purchased a new BB and I've purchased a new sim card. Done ... RIM Blackberry 71xx forum

  1. #1
    diabloboi87's Avatar
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    Thumbs down Missing nxtl

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    So I just purchased a new BB and I've purchased a new sim card. Done hard rest's, master radio resets, wiped the handheld and reinstalled it's OS but no matter what I do I am still missing my NXTL. I've been on the phone with nextel for about 5 hours and they've done some change in how my device is going to communicate with the network and so far I have seen no change. I'm getting very flustrated and want to know if any one is having this problem and if so have you solved it.

    I have a 7100i with a 128k sim card. I do have blackberry data services. I've had my new sim updated. I've even had them manualy enter the IMEI number but still nothing. HELP!

  2. #2
    glehman85's Avatar
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    Re: Missing nxtl

    thats strange....does the data work or no? im sure someone will come along and be able to tell ya whats wrong

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    diabloboi87's Avatar
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    Re: Missing nxtl

    I really hope so. I have no data coming in, it appears that the phone is trying to send but never gets a responce. I can't make or recive calls eather.

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    Re: Missing nxtl

    ok try going to options<advanced options<hot routing table and wheel click to register now. its a shot in the dark, but try it

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    Re: Missing nxtl

    "Registration message queued. It will be sent once data coverage is available"

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    glehman85's Avatar
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    Re: Missing nxtl

    your settings in your network connections must be jacked up somewhere im gussing

  7. #7
    I7oobie's Avatar
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    Re: Missing nxtl

    ~via BB (wap.pinstack.com)~
    Private message CP6169, he's our registered Nextel expert...

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    Re: Missing nxtl

    Currently speaking with the OP via pm.

    The first problem I see is the type of card you are using, 128k. Not compatible with the 7100i. Should be a 64k.

    There is no need to have the imei on your account, pin and sim are the only two numbers necessary.

    The Message Queued tells us there is no network coverage, which could be from the incompatible sim.

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    Re: Missing nxtl

    diabloboi87, Welcome to PinStack.

    You are in good hands with cp1969 taking care of you. Let us know how this turns out.

    Rcbjr.
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    Re: Missing nxtl

    So just a quick update about this, after another 2 hours on the phone with Nextel they determined that the radio on the device was damaged and so I now have it at a service center being worked on and should have it back tomorrow *crosses fingers* The guy I bought it from agreed to cover the cost of repairs for the device.

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    Re: Missing nxtl

    Well now that all is said and done, nextel ended up giving me a new BB 7100 for $35 because the one I got was tost

  12. #12
    cp6169's Avatar
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    Re: Missing nxtl

    ~via my new 8703e (wap.pinstack.com)~ Thanks for the update!

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