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I have a 7100i from Nextel. Our company utilizes an Enterprise Server. I and several ... RIM Blackberry 71xx forum

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    chuclor's Avatar
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    incoming e-mail disconnects phone call

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    I have a 7100i from Nextel. Our company utilizes an Enterprise Server. I and several of my associates have found that an incoming e-mail to the BB will disconnect your phone if you are on a call. Does anyone else have this problem? What can be done to stop this?

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    cp6169's Avatar
    cp6169 no está en línea Device Pro
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    Re: incoming e-mail disconnects phone call

    I sat on a phone call and sent myself an email, to see if I would disconnect, and the email did not show up until after my call. I waited 10 minutes, and Im on BES so my emails are instant. I would do a hard reset, and if that doesnt work give a call to BB Support. If you need the # pin me. Hope this helps....

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    chuclor's Avatar
    chuclor no está en línea Stack level 1
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    Re: incoming e-mail disconnects phone call

    thanks cp6169 I'll give it a try.

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