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my BB will not ring or give message alerts anymore. I have checked the ringer ... RIM Blackberry 71xx forum

  1. #1
    tjhammerhead's Avatar
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    I don't know what i did but.....

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    my BB will not ring or give message alerts anymore. I have checked the ringer profiles, checked the volume, everything I can think of.

    I'm sure I'm just overlooking that one itty bitty thing so if anybody has any ideas.

  2. #2
    EricaJ1073's Avatar
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    Re: I don't know what i did but.....

    Have you tried removing the battery and reinserting it after 30 seconds, or turning off the phone (or wireless) and turning it back on? Either of those options should work.

  3. #3
    msbrenda64's Avatar
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    Re: I don't know what i did but.....

    Yeah, I always tell my customers when they have computer problems before you call me and all else fails turn the computer off and then back on, it usually works!

  4. #4
    tjhammerhead's Avatar
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    Re: I don't know what i did but.....

    The first thing I always do is a hard reboot.

    In fact I've done several.

  5. #5
    Papa Smurff's Avatar
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    Re: I don't know what i did but.....

    Two things:

    What type of BB do you have?

    And

    Has it ever been exposed to moisture to your knowledge? (check the sticker under the battery, let me what it looks like)

  6. #6
    tjhammerhead's Avatar
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    Re: I don't know what i did but.....

    7100t and no water damage.

  7. #7
    tjhammerhead's Avatar
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    Re: I don't know what i did but.....

    ~via BB (wap.pinstack.com)~ update!

    Well I decided to take my BB apart and give her an alcohol bath in my ultrasonic. My BB will now ring!

    Unfortunately she has developed another curious issue. Whenever I receive an incoming call it rings once and goes to voicemail. I reset the vm code to ring for 25 seconds and this had no effect. Then I called Tmo and had them dump and reset my network service log. Still no change.

    What next? Should I delete the OS and then reinstall? Any suggestions would be appreciated.

  8. #8
    EricaJ1073's Avatar
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    Re: I don't know what i did but.....

    Try that and if it still doesn't work, you may have a defective device.

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