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I have an Outlook message folder from when Desktop Misdirector was working...but it's not working ... RIM Blackberry 71xx forum

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    mrdeeno's Avatar
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    How to Delete Message folders?

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    I have an Outlook message folder from when Desktop Misdirector was working...but it's not working anymore.

    I solved this problem when I set up Mail Connector, which works more seamlessly than Misdirector, but when I "view folders", I still have the my Outlook folder tree.

    The Mail Connector messages aren't going to this folder, so it's pretty much useless. I deleted all messages and resent service books, but the empty Outlook folder tree is still there.

    Anyone know a quick way of deleting it?

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    Re: How to Delete Message folders?

    ~via BB (wap.pinstack.com)~first off where is this message tree on your computer of blackberry

  3. #3
    mrdeeno's Avatar
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    Re: How to Delete Message folders?

    it's on my blackberry device...when i was using Redirector, a folder tree that was similar to the Outlook folder tree was set up on the blackberry.

    I am no longer using Redirector and instead using Mail Connector which does not utilize the Outlook tree. All messages are deleted and service books re-sent (i also deleted the Outlook/redirector service book from the handheld as they are no longer needed...mail connector uses a different service book), but the Outlook folder structure is still there.

    I have messages set for deletion after 15 days (the minimum allowable)...does this delete folders that are unused for 15 days as well?

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    mrdeeno's Avatar
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    Re: How to Delete Message folders?

    so no one here's ever had to remove any unused message folders?

    does it at least delete itself after inactivity?

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    cp6169's Avatar
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    Re: How to Delete Message folders?

    Im sorry, Im on BES and need my folder tree, never had to delete them. Someone should answer shortly.

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    Thumbs up Re: How to Delete Message folders?

    Open your Desktop Manager application and go to the Backup/Restore function. Click Advanced... to perform a selective backup modification of device databases. Once inside, simply select the "Folders" database and hit Clear. The application will prompt you to confirm and all the folders should be removed.

    Hope this helps. Good luck!

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    Re: How to Delete Message folders?

    kevinho212,

    Welcome to PinStack, and thanks for the information.

    Rcbjr.
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    mrdeeno's Avatar
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    Re: How to Delete Message folders?

    Quote Originally Posted by kevinho212
    Open your Desktop Manager application and go to the Backup/Restore function. Click Advanced... to perform a selective backup modification of device databases. Once inside, simply select the "Folders" database and hit Clear. The application will prompt you to confirm and all the folders should be removed.

    Hope this helps. Good luck!
    that did the trick.

    thanks!

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    Re: How to Delete Message folders?

    mrdeeno, glad we found the solution, even if it did take a First Timer to get is solved. That's what we like to see.

    And Thanks again, kevinho212.

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    Re: How to Delete Message folders?

    Quick Question, if i clear the folders, will my saved messages and anything still in the inbox be wiped?
    Working at the place Where Dreams Come True and my BlackBerry Addiction is made stronger.

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