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To Whom has the answer, I have a Blackberry 7130e from Sprint. This is a ... RIM Blackberry 71xx forum

  1. #1
    jigxerjay's Avatar
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    Help, 7130e Blackberry Messenger Alert Icon

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    To Whom has the answer,

    I have a Blackberry 7130e from Sprint. This is a question in regards to the blackberry messenger. When receiving a message on my blackberry messenger and my blackberry is on the main screen, I should be alerted with a blackberry messenger bubble but for some reason I am not seeing the bubble icon. If anyone has the solution or suggestion to this problem please let me know, thx

  2. #2
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    Re: Help, 7130e Blackberry Messenger Alert Icon

    jigxerjay, What theme are you running on your 7130e? I have heard of certain themes that don't correctly show the indicator icons on the home screen. You might try another theme to see if it is theme related.

    Hope this helps
    Rcbjr.
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    Re: Help, 7130e Blackberry Messenger Alert Icon

    Rcbjr, thanks for the quick response, Im using the default BB insight-Icon theme, shoudl i try another theme?

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    Re: Help, 7130e Blackberry Messenger Alert Icon

    I haven't heard of this one causing the problem. Try a Cold Reboot (Remove Battery, wait 15-30 Secs, replace Battery) and see if that works. If not, you may have to re-install BB messenger.

    Hope this helps
    Rcbjr.
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    Re: Help, 7130e Blackberry Messenger Alert Icon

    Still have the same problem... Anybody else having the same problem?

  6. #6
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    Re: Help, 7130e Blackberry Messenger Alert Icon

    i have a 7130c, but the settings hsould be similar...did you check your message>options>general options settings? There is an option to turn the indicator/bubble on or off.

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    Re: Help, 7130e Blackberry Messenger Alert Icon

    ~via BB (wap.pinstack.com)~

    I have a 7130e and I'm not having the issue per se...as I really never thought about it til now! I looked up the info in the previous post and the 7130e doesn't have the same menu structure. I was not able to find how to invoke or shut down the bubble feature.

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    Re: Help, 7130e Blackberry Messenger Alert Icon

    not sure since I have the "c", but if you can get to your message options, you should be able to find it.

    in the "c", I click on my message icon (or any of the email icons) to bring me to the messsage screen...then i click on the wheel and select "options", then from that menu I pick the "general options".

    It should be under message settings...how you get to it with the "e", i don't know.

  9. #9
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    this worked for me

    Quote Originally Posted by Rcbjr
    I haven't heard of this one causing the problem. Try a Cold Reboot (Remove Battery, wait 15-30 Secs, replace Battery) and see if that works. If not, you may have to re-install BB messenger.

    Hope this helps
    Rcbjr.
    thanks RCBJR - the cold reboot worked for me. my message indicator bubble was not turning off eventhough i had no conversations going. the cold reboot (took battery out of 30 seconds) fixed it.

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    Re: Help, 7130e Blackberry Messenger Alert Icon

    ~via BB (wap.pinstack.com)~great advise, taking off the battery work like a charm!!!

  11. #11
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    Re: Help, 7130e Blackberry Messenger Alert Icon

    for some reason MY email and text message icon is not working ANYMORE, the blackberry messenger alert works, but the envelop that says you have new emails and texts or just messages alone does not show up any more on the home screen any questions for THESE icons?

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