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I have a new 7130c and even though I have no email messages the counter ... RIM Blackberry 71xx forum

  1. #1
    remaxa's Avatar
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    email counter no reset

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    I have a new 7130c and even though I have no email messages the counter shows that I have two messages. I cleared the problem once by removing the battery and sim card but that is not working this time even after 5 attempts.

    Any expertise will be appreciated

    Remaxa

  2. #2
    abgopm's Avatar
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    Re: email counter no reset

    Check your saved messages. ~via BB (wap.pinstack.com)~

  3. #3
    Toddboy71's Avatar
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    Re: email counter no reset

    ~via BB (wap.pinstack.com)~
    One thing to try. goto options in the message folder. Click on select folder. Empty your mms and sms folders as well as your inbox assuming you don't need to keep them. Then try the battery pull.
    Hope this helps!

  4. #4
    Rcbjr's Avatar
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    Re: email counter no reset

    Or if you don't want to delelet them, in the messages list, open the menu and select View Folders, Go into each folder and repeat the following procedure:

    Starting at the top, press and hold the ALT key and scroll to the bottom of the list. Click the trackwheel and select "Mark as Read"

    Do the same for View Saved Messages

    Let us know how this works
    Rcbjr.
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