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im having an issue with i guess the contacts list i keep losing a direct ... RIM Blackberry 71xx forum

  1. #1
    aniwatson's Avatar
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    Question direct connect question

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    im having an issue with i guess the contacts list i keep losing a direct conect number on one of my contacts can anyone tell me why this happens"?

  2. #2
    Charlie Hustle's Avatar
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    did you every save them to your address book?? If not, then it will be bumped of the call list.

  3. #3
    aniwatson's Avatar
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    yes its stored on one of my contacts

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    Charlie Hustle's Avatar
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    ~via BB (wap.pinstack.com)~
    So, you're saying that the DC number in your address book is turning up missing?

  5. #5
    aniwatson's Avatar
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    Yes

  6. #6
    Charlie Hustle's Avatar
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    i would advise backing up your config to your pc. and then resetting your phone. Is your phone book synced to your PC???

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    Question

    if i do that then will i lose everything? please reply

  8. #8
    Charlie Hustle's Avatar
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    well, yeah, but thats why you back your phone's info/config to your pc. So you can upload it after you reset it. I honestly dont know why you are loosing the DC number in your phones address book because that shouldnt happen. But i would advise that you reset your phone. Decide whats important to keep like contacts, appointments and such. So you can just sync your phone (another way of keeping whats important) to your outlook on your pc, then reset it, then go back and put your outlook info back on your phone.

  9. #9
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    I had the same issue with one of my nearly 300 contacts (and it was my son no less) My fix was to enter the direct connect number again (I had the dc number listed twice in outlook). The problem never happened again after that.


    Steve

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