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Hi. A co-worker has a bb7130g on BES. trouble is it is showing a message ... RIM Blackberry 71xx forum

  1. #1
    Len's Avatar
    Len
    Len no está en línea Stack level 2
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    Block Erase 6 on 7130g - Help

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    Hi.

    A co-worker has a bb7130g on BES. trouble is it is showing a message "Block Erase 6" on the screen and wont do anything else. I have pulled the battery but that didnt help, any suggestions, Thanks.

    Len

  2. #2
    cp6169's Avatar
    cp6169 no está en línea Device Pro
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    Re: Block Erase 6 on 7130g - Help

    hold track wheel down repeatedly until device eventually reboots.

    Sounds like you'll need to do a reset using the loader /nojvm option. You will need the device software for this, then once you have that installed to your computer, you connect the device, from a command prompt type in <install path>\apploader /nojvm.

    The installation path is usually "C:\Program Files\Common Files\Research In Motion\AppLoader" so if you go to there in a command prompt, do te apploader /nojvm it will connect to the device and do a complete reinstall. You will lose your data (unless you have it backed up). This will basically bring the device back to square 1.

    Good luck.
    Just a few quotes I found on the web concerning this problem. I didnt find anything on pinstack, but Ill keep looking.

  3. #3
    Len's Avatar
    Len
    Len no está en línea Stack level 2
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    Re: Block Erase 6 on 7130g - Help

    Thanks CP, much appreciated. will try that tomorrow as she has gone home and taken her BB with her.
    Best.

    Len.

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