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Hi there, I had a device error 499 which now has just died altogether, when ... RIM Blackberry 71xx forum

  1. #1
    iwoodhouse's Avatar
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    Question Blackberry failure

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    Hi there,

    I had a device error 499 which now has just died altogether, when I reinsert the battery the red lifht flashes slowly a couple of times and then nothing, any suggestions?

    Thanks

  2. #2
    StaceyRVC's Avatar
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    Re: Blackberry failure

    Welcome to Pinstack!

    Try this link to solve your issue... http://blackberryforums.pinstack.com...ror_codes.html

  3. #3
    Rcbjr's Avatar
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    Re: Blackberry failure

    iwoodhouse, Welcome to PinStack.

    Is your battery fully charged? Sounds like that may be the problem.

    Let us know if there is anything else we can do to help with this problem or your BB.

    Rcbjr
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  4. #4
    iwoodhouse's Avatar
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    Re: Blackberry failure

    Hi Rcbjr,
    Yep, battery charged. I have also followed other link to reload OS onto the BB but won't recognise the device, also tried the java exe to wipe and reload but that just got stuck on connecting to the device and no result. Any suggestions on where to from here?

    Many thanks

  5. #5
    BDX33's Avatar
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    Re: Blackberry failure

    Hi,

    I am experiencing idenitical symptoms, though one in every ten restarts my bb makes it as far as the password prompt, but dies before I can get the last letter entered. On that 1/10 occassion it seems to have restarted properly and connected to the network before it dies. Did you resolve getting this connected so as to re-install the OS?

    Any help greatly appreciated.
    BDX33

  6. #6
    Rcbjr's Avatar
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    Re: Blackberry failure

    BDX33, Welcome to PinStack.

    Are you sure that this is not a battery charge problem? Have you put your BB on a the charger while it is off and let it charge for a few hours. If you have and the problem still exists, try this procedure, How To: Reinstall OS When Computer Won't Recognize The Device Is Connected.

    Let us know if there is anything else we can do to help with this problem or your BB.

    Rcbjr
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    Can’t Install theme via DM?No Additional Apps Found for Your Device
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  7. #7
    likefre's Avatar
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    Re: Blackberry failure

    Rcbjr's procedure should take care of everything..

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