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I tried to upgrade my Beyond 411 to version 4.2 OTA. It said it downloaded ... RIM Blackberry 71xx forum

  1. #1
    gmcc's Avatar
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    Beyond 411 help

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    I tried to upgrade my Beyond 411 to version 4.2 OTA. It said it downloaded successfully but when I try to run the program I get an error
    " Error starting berry 411:Module 'net_rim_locationapl' not found.

    I have uninstalled Beyond 411 and reinstalled and get the same message.
    Any idea what I need to do?
    Thanks

  2. #2
    calm_tiger's Avatar
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    Re: Beyond 411 help

    Quote Originally Posted by gmcc
    I tried to upgrade my Beyond 411 to version 4.2 OTA. It said it downloaded successfully but when I try to run the program I get an error
    " Error starting berry 411:Module 'net_rim_locationapl' not found.

    I have uninstalled Beyond 411 and reinstalled and get the same message.
    Any idea what I need to do?
    Thanks
    I don't know if you are using your desktop manager also, but, make sure after you uninstall it from your blackberrry to also go back to your desktop manager (before reinstalling 411 again) highlight what should be an unchecked box for beyond 411. Select this box and then delete it from your desktop manager also and then reinstall it again. If you haven't already tried this it may remedy your problem.

  3. #3
    gmcc's Avatar
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    Re: Beyond 411 help

    Yes I am using Desktop Mgr. to remove it. Reload the program and get the same error.

  4. #4
    GaryF's Avatar
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    Re: Beyond 411 help

    You might have better luck with the OTA download - have you tried that?

    Otherwise I would suggest you uninstall from your deskoptop and download and reinstall on your desktop. Sometimes a file gets corrupted in the process and this may help.
    BlackBerry® Certified Support Specialist
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  5. #5
    gmcc's Avatar
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    Re: Beyond 411 help

    I have been trying the OTA download.

  6. #6
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    Re: Beyond 411 help

    i wish i could help but sry i cant

  7. #7
    gmcc's Avatar
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    Re: Beyond 411 help

    I installed an older version of Berry411 and it worked.

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