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I was in the middle of two BB Messenger conversations, and all of a sudden ... RIM Blackberry 71xx forum

  1. #1
    sraxman's Avatar
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    BB Messenger Contact List Disappeared

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    I was in the middle of two BB Messenger conversations, and all of a sudden when I went back into BB Messenger, the contact list shows blank, with no conversations going.

    On my Home page, I can see the icon for two unread messages, yet I cannot get to them. I have tried powering down and up.

    Any suggestions? TIA.

    Peter

  2. #2
    cp6169's Avatar
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    Re: BB Messenger Contact List Disappeared

    Hello raxman, welcome to pinstack. This happens all the time with me, and some other stackers as well. Take your battery out, hold down the power button for 30 seconds, and put your battery back in. That will refresh your BB Messenger.

  3. #3
    sraxman's Avatar
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    Re: BB Messenger Contact List Disappeared

    cp6169,
    Thx much. Quick reponse, and it worked perfectly. Is this the quick answer for any werid occurence such as this. Would this be a 'cold boot'?

    Thx again.

    Peter

  4. #4
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    Re: BB Messenger Contact List Disappeared

    I have heard people call it a "cold reboot" or a "hard reboot". I personally consider it the "90% of the time cure" for most BB problems.

    Basically, anytime you are experiencing issues try to do what I suggested, and you may find that you solve your own problem.

    There are certain circumstances that require a more advance approach to solve a problem, but lets cross our fingers you dont have to get to that point. Nobody likes to have to wipe their BB and restore the OS.

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    sraxman's Avatar
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    Re: BB Messenger Contact List Disappeared

    Thx...

  6. #6
    cp6169's Avatar
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    Re: BB Messenger Contact List Disappeared

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