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My boss and I both have a 7130e. And he keeps having an issue I ... RIM Blackberry 71xx forum

  1. #1
    evamarie4255's Avatar
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    Question 7130e weird things. Types letters instead of #s, and more...

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    My boss and I both have a 7130e. And he keeps having an issue I can not recreate.

    First of all, I will say he dumps his phone in his pocket w/out locking the keyboard, which I believe sets off these issues, but I cannot for the life of my figure out the combination of keys he is using to get this to happen. And I need to know so that I can make it stop when it does happen. The first thing that happens is like the keyboard gets locked on letters, so when you go to dial a phone number, it types letters instead of numbers...how does this happen and how do you switch it back.

    Also, every once in awhile, when in the messages section, if he rolls only the trackwheel it will start select all the messages, instead of scrolling through the messages, and when he is in the phone section he can not scroll into the blank number field to dial a phone number.

    If anyone, ANYONE has any suggestions, I would gladly entertain them. I am losing my mind here.

    Also he uses multitap if this makes any difference!

    THANKS!

  2. #2
    Rcbjr's Avatar
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    Re: 7130e weird things. Types letters instead of #s, and more...

    evamarie4255, Welcome to PinStack.

    Sounds like his shift key is getting stuck. Either that or the ALT key.

    Let us know if there is anything else we can do to help with this problem or your BB.

    Rcbjr
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  3. #3
    li2327's Avatar
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    Re: 7130e weird things. Types letters instead of #s, and more...

    ~via BB (wap.pinstack.com)~
    A soft reset may fix the problem. It's worth a shot.

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    cp6169's Avatar
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    Re: 7130e weird things. Types letters instead of #s, and more...

    Welcome to pinstack. Let us know how it goes.

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