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When I first got my 7100i I could open picture attachments. I caused a java ... RIM Blackberry 71xx forum

  1. #1
    AndersDahl's Avatar
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    7100i no longer accepting attachments

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    When I first got my 7100i I could open picture attachments. I caused a java error installing themes and had to download the OS from NEXTEL. After reinstalling I see there is an attachment but I can't download it. I was thinking that I didn't install something during the reinstall. Has anyone else encountered this problem? Any insight would be fantastic. Thanks.
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  2. #2
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    Re: 7100i no longer accepting attachments

    I'm having the same problem. After I installed the new os. I hope we can hey some help with this.

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    Re: 7100i no longer accepting attachments

    I would first check if you have the BlackBerry Attachment in your modules. Go to options, applications, click trackwheel and choose modules. May be a long list so be patient. I have not done an OS install in a while but if I remember correctly when you install 4.1 on your PC, open Desktop Manager and see if BlackBerry Attachment is checked, see if you can just install that.

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    Re: 7100i no longer accepting attachments

    ~via BB (wap.pinstack.com)~

    Just like it was said above. But I believe it's called BlackBerry Attachment Viewer or Manager. It will be in the list below all the language packs.

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    Re: 7100i no longer accepting attachments

    Do you have a status for us Anders, very curious if your problem was solved.

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    AndersDahl's Avatar
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    Re: 7100i no longer accepting attachments

    At this point I have in modules:
    net_rim_bb_attachment
    For testing I emailed myself a picture. A .jpg file that is 240x260. I have done this tons of times with success before. But now when I check the email it says.
    [1 attachment]
    **Body of text**
    --------
    application:filename.jpg
    (12k)


    so from what I gather is that it thinks a jpg is an application. Thats the same thing it says when I send a PDF too and I was under the impression that my phone came with a pdf viewer.

  7. #7
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    Re: 7100i no longer accepting attachments

    **Update
    No matter what image format I send it wont still says application.
    My current version is 4.1.0.136.
    Im gonna try to reinstall again, maybe I did something after I reinstalled.

  8. #8
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    Re: 7100i no longer accepting attachments

    I figured it out. When I reinstalled the OS by default the attachment add on was unchecked. I just installed it and it is working fine.

  9. #9
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    Re: 7100i no longer accepting attachments

    Good to hear that the advice from Pinstack was correct. It's always a good idea to go through the List of Apps to install when reloading software and making sure everything you want is selected. There was one version of the OS/DM combination that had the Phone App unchecked by default. Nobody could make a phone call after the update.

    Hope this helps someone.
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    Re: 7100i no longer accepting attachments

    will sending the service books also help or no?
    DO OR DO NOT THERE IS NO TRY

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    Re: 7100i no longer accepting attachments

    Not if the Attachment Service wasn't loaded in the first place.

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    Re: 7100i no longer accepting attachments

    ah very true - my error


    thanks for the correction
    DO OR DO NOT THERE IS NO TRY

  14. #14
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    Re: 7100i no longer accepting attachments

    No problem, You asked, I answered. That's the Stacks.

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