7100g unresponsive

freelance93 · #1 04-06-2008 -

My 7100g is unresponsive. No keys do anything, the only thing I can do is flick the scroll wheel to turn the screen on. Other than that, I can't do anything. I rebooted it, I battery pulled it a bunch of times, I am close to wiping it but I don't know what's wrong. It all started yesterday when the phone would press by itself the QW and ER keys, always dialing W1 over and over again until the field was full. Sometimes the phone would let me delete the field, and the escape key would work. But the functions deteriorated, with me unable to utilize my phone. The dialing has stopped but so has everything else. HELP!

**hayden** · #2 04-06-2008 -

This may be moisture related. Any chance of that?

freelance93 · #3 04-06-2008 -

i haven't done anything around water, all I've done is workout with it around, but I haven't had any sweat on it or something.

**hayden** · #4 04-06-2008 -

Quote:

Originally Posted by freelance93

i haven't done anything around water, all I've done is workout with it around, but I haven't had any sweat on it or something.

That's about all it takes. I would have to open it up to know for sure. You may need to send to a www.bbrepairshop.com or upgrade to new device.

Before you resort to that. Try reinstalling or upgrading the OS.
How to: OS 4.x Upgrade for your Blackberry