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I got 7100g cingular with corrupt software I upgraded the software 4.0 from cingular it ... RIM Blackberry 71xx forum

  1. #1
    kmaster1's Avatar
    kmaster1 no está en línea Stack level 1
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    7100g keys and scroll problem

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    I got 7100g cingular with corrupt software
    I upgraded the software 4.0 from cingular
    it upgraded fine with desktop manager but keys dont work
    when i see the screen run tutorial and remind me later
    no matter what keys you press doesnt do anything.

    I tried wiping out completely with javaloader.exe -usb wipe
    still same problem. Also downgraded firmware 3.8 after deleting vendor
    file still same issue

    does anyone know if this is the hardware of software problem
    any resolution , I would greatly appreciated

    currently its upgraded to 4.0 software
    scroll works, but enter or any other key and power key
    nothing works.

    ???
    Last edited by kmaster1; 03-13-2006 at 09:51 PM.

  2. #2
    melissaox's Avatar
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    Re: 7100g keys and scroll problem

    If this is a new phone I would go back to Cingular and ask for another. I would not try to fix it at all.
    Success is not final, Failure is not fatal, it is the courage to continue that matters.
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  3. #3
    kmaster1's Avatar
    kmaster1 no está en línea Stack level 1
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    Re: 7100g keys and scroll problem

    no this is the used phone

  4. #4
    kmaster1's Avatar
    kmaster1 no está en línea Stack level 1
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    Re: 7100g keys and scroll problem

    anyone else can help?

  5. #5
    andrebsd's Avatar
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    Re: 7100g keys and scroll problem

    I'm quite sure thats not a software issue; since you tried 3.8 and 4.0 ending up with the same problem.

    Maybe you can return it? Did the person/business offer warentee? If so I would return it... if you got it "as is" well then I would open the unit up, see if theres anything obviously wrong. But if its a burned out chip or something, then chances are you won't see anything and I have no clue what parts make the keyboard work on a 7100g.
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