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Hi all, I just picked up the 8830 two days ago (first BB or PDA ... BlackBerry 8830 forum

  1. #1
    presmmbb's Avatar
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    Question VZW 8830 call in/out phone freezes

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    Hi all,

    I just picked up the 8830 two days ago (first BB or PDA phone) and have had to soft reset (take the batt out) about half a dozen times to get my phone to work.

    Whats happening is: when a call comes in while I am making a call I lose both calls and cannot make any outgoing call nor receive any incoming calls without a soft reset. The phone is great but this is a real piss off, and if this is the way its going to be I need to change to another phone. (any suggestions)

    Anyone else have this problem, any of you know of a fix?

    VZW has no clue...

    Thanks guys

  2. #2
    presmmbb's Avatar
    presmmbb no está en línea Stack level 1
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    Re: VZW 8830 call in/out phone freezes

    Just found this on BB's Tech site

    Unable to make a voice call from the BlackBerry 8830 smartphone after ending a voice call

    Doc ID : KB13118
    Last Modified : 2007-05-14
    Document Type : Support

    Environment

    • BlackBerry® 8830 smartphone
    • SDR129085
    • SDR129083
    • SDR127419


    Problem
    If the BlackBerry 8830 smartphone user makes a voice call from the BlackBerry smartphone, but receives an incoming voice call at the same time, it may prevent the BlackBerry 8830 smartphone from making another voice call.
    This is a previously reported issue that has been escalated internally to our development team. No resolution time frame is currently available.



    Somebody help me Please!

  3. #3
    li2327's Avatar
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    Re: VZW 8830 call in/out phone freezes

    I hae the same problem and it's a real pain. I hope they fix the problem. It's aggravating.
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