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My bosses Verizon 8830 won't power on. It starts to power up, hourglass spins (very ... BlackBerry 8830 forum

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    dorqus's Avatar
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    Verizon 8830 won't power on - keeps rebooting

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    My bosses Verizon 8830 won't power on. It starts to power up, hourglass spins (very slowly) and then screen goes black after a few minutes, sold red light, and it reboots again. We tried a diff. battery from a diff. 8830 with the same result (and put his battery into another 8830 and it worked just fine)

    Any thoughts before he goes to the Verizon store?

    Thanks!

  2. #2
    cwax's Avatar
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    Re: Verizon 8830 won't power on - keeps rebooting

    Try reloading the OS from the Verizon site

    http://vzw.smithmicro.com/blackberry/




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    Re: Verizon 8830 won't power on - keeps rebooting

    Did you download anything just before? That is what happened to me and I went thru verizon and have to get another phone. I tried all the fixes here that people told me to do and still nothing. Hopefully it will work for you. Im giving up a brand new phone for a refurbished one. I could just cry. Good luck.

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    dorqus's Avatar
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    Re: Verizon 8830 won't power on - keeps rebooting

    I tried re-installing the OS, it starts to install, then gives an error of "Unable to reconnect dto the device during a mult-stage load operation".

    Verizon is sending out a replacement unit for him.

  5. #5
    bmedude's Avatar
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    Re: Verizon 8830 won't power on - keeps rebooting

    Whenever I had this problem, what I would do is i would leave my BB connected to my computer overnight. After a few hours, you'll see the battery charging screen. Once you see the screen, go ahead and perform the OS reload.

    It does NOT work if you dont see the battery charging screen, you will have to be patient for this one.

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