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Hey Guys I bought a verizon 8830 a few weeks ago. It worked perfect until ... BlackBerry 8830 forum

  1. #1
    cmr7217's Avatar
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    Verizon 8830 Dropping calls?

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    Hey Guys

    I bought a verizon 8830 a few weeks ago. It worked perfect until the second week. Began dropping calls left and right this Friday. I thought it was the network but rep told me it was the phone. Went down and had it exchanged for a brand new phone. Worked good for a day and now it is doing the same thing. I live in a area with great coverage but the calls with last about 40 seconds, get fuzzy and then drop.

    Anyone else having these issues?


    Thanks
    Chris
    cmr7217

  2. #2
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    Re: Verizon 8830 Dropping calls?

    Sounds like the service. When mine was dropping calls, i just took out the battery and reloaded the os and it was fine. The line never got fuzzy though. It would just cut off mid-call.
    /~*brooke



  3. #3
    Dirty Cash's Avatar
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    Re: Verizon 8830 Dropping calls?

    Have you tried...or did VZW suggest dialing *228 on your device periodically to update your software? Doing this will help to ensure you are communicating with the correct towers for reception. Not saying this is the fix-all, but I haven't experienced dropped calls (except in spotty service areas) since owning my 8830.

    Give it a try though!

  4. #4
    cmr7217's Avatar
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    Re: Verizon 8830 Dropping calls?

    Thanks. Thats what i thought also. I yanked the battery a many times and same issues. Went and exchanged it for a new 8830 and seemed better but still dropping calls with a full 3 bars showing.

  5. #5
    cmr7217's Avatar
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    Re: Verizon 8830 Dropping calls?

    Thanks! Gave it a try. I will see if it helps out.

  6. #6
    cmr7217's Avatar
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    Re: Verizon 8830 Dropping calls?

    Verizon gave me a brand new 8830. I cant talk with full bars without moving around at all and then the call gets dropped again.


    Does anyone have this issue with the 8830 via Verizon?

    Tried everything to resolve but its just as bad. Can you switch a 8830 from verizon to ATT?


    Thanks
    Chris

  7. #7
    switters's Avatar
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    Re: Verizon 8830 Dropping calls?

    I don't have an 8830 but I can tell you that you can't switch a device from vzw network to att's network. They aren't compatible (vzw is CDMA-att is GSM) and if you switch service you'll have to buy a new device.
    Good luck!

  8. #8
    cmr7217's Avatar
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    Re: Verizon 8830 Dropping calls?

    It seems that calls are dropping right when email or text is comming through at the same time?

    Are there any settings for this?


    Thanks

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