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I just got my BB in early January and this has happened twice so far. ... BlackBerry 8830 forum

  1. #1
    jiggzjiggz's Avatar
    jiggzjiggz no está en línea Stack level 1
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    SMS, Call Logs, Emails, FB msgs lost on 8830

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    I just got my BB in early January and this has happened twice so far.
    After the 1st time, I came on here and read this article:

    22541-how_stop_disappearing_sms_mms_e

    I went through all the steps and verified I have enough memory..
    File Free: 4971581 Bytes
    File Total: 47841280 Byles
    Database sizes 1001.6K

    OS v4.2.2.176
    Messages set to keep forever.
    I have a 2GB card with only 10 songs on it..
    I usually reset my phone once a week.
    Cleared Event Log


    Just yesterday morning I woke up and all my SMS messages were gone except one from last sunday. I had lots before that message and lost after that message. My entire call log was deleted, as well as all messages in my BB Facebook application.

    I really dont want to format my phone because I am a mac user and it will be a pain to download all my apps OTA again (jivetalk, google maps, etc..).

    Any suggestions?

  2. #2
    drdoom23's Avatar
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    Re: SMS, Call Logs, Emails, FB msgs lost on 8830

    ~via BB (wap.pinstack.com)~there might be a memory leak in the software on my pearl its always deleting my stuff just make sure you cache is cleared and if you have an rss reader make sure the cache is cleared there also I mean I'm sure my software has a leak cause like I said its always jumping back and forth

  3. #3
    jabbawabba's Avatar
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    Re: SMS, Call Logs, Emails, FB msgs lost on 8830

    This happened to me ALL the time when I first got my blackberry when the 8830 was released. It was fixed I thought in a previous software release at some point last year. HOWEVER, my blackberry also cleared everything for the first time in months yesterday. I wonder if its somehow network related.

  4. #4
    peoples_flip's Avatar
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    Re: SMS, Call Logs, Emails, FB msgs lost on 8830

    This is device related. Check out this article that is right on the blackberry.com/support that depicts this exact issue:


    http://www.blackberry.com/btsc/searc...00%20103814035
    Last edited by peoples_flip; 02-29-2008 at 10:55 AM.

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