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The 8830 is my first IMEI BlackBerry. Previously, any IMEI code associated with any of ... BlackBerry 8830 forum

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    ma077146's Avatar
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    Question About 8830 IMEI

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    The 8830 is my first IMEI BlackBerry. Previously, any IMEI code associated with any of my Nextel devices were 14 or 15 consecutive digits. The IMEI code on the 8830 has decimals: xxxxxx.xx.xxxxxx.x

    I was logging into BIS to delete an email account, and checked my PIN and IMEI info. The PIN number is correct, but when I tried to enter the IMEI, with and without the ".", I get a message stating the information I entered can't be verified.

    Someone in support told me to enter the ESN (decimal) instead, but that didn't work either.

    Perhaps someone with more experience in this can steer me in the right direction. Thanks in advance.

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    Dirty Cash's Avatar
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    Re: Question About 8830 IMEI

    Interesting. I've used the ESN number for all three of the BB's that I have owned with no problems at all.

    Did you enter the ESN with just numbers only?

    ~via BB (wap.pinstack.com)~

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    ma077146's Avatar
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    Re: Question About 8830 IMEI

    Yes, even tried padding it with zero's to get to 14 and 15 digits. No joy.

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    ma077146's Avatar
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    Re: Question About 8830 IMEI

    I figured it out. I've been logging into the Nextel BIS, and not Sprint's. May BlackBerry was activated over the phone, so my PIN is active. Also explains why I've never seen an IMEI displayed on that page! I'm on the phone now with support to get it fixed.

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