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The client said that he removed his battery and then when it came back up, ... BlackBerry 8830 forum

  1. #1
    Donte23's Avatar
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    Messages removed

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    The client said that he removed his battery and then when it came back up, he was missing messages from days ago. He said that its working fine now but does anyone have any idea why his messages would have disappeared when he just only took out the battery?

  2. #2
    RogerG's Avatar
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    If he stores a lot of messages on the device, he could be low on memory. Have him check that through Options>Status.

  3. #3
    Donte23's Avatar
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    OK. i will check that, if he has enough memory any other ideas?

  4. #4
    Donte23's Avatar
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    I checked his memory status and he has enough memory so any other ideas as to why his messages was removed?

  5. #5
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    could be like rogo said. it could be a coincident that right before the battery pull the memory fell to the level where his messages were deleted. the battery pull would get his memory back up. do you know if his call log was deleted as well or just his messages?
    lighten up...life's too short

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