Page 1 of 2 12 LastLast
Results 1 to 15 of 21

I have a Verizon 8830 World Edition. I accidentally dropped it into my dog's water ... BlackBerry 8830 forum

  1. #1
    CMD130's Avatar
    CMD130 no está en línea Stack level 2
    Join Date
    Jan 2008
    PIN/ID
    3162AEC3
    Posts
    70

    Indication of possible water or moisture damage?

    Advertisement



    I have a Verizon 8830 World Edition. I accidentally dropped it into my dog's water bowl and grabbed it out within, I believe, milliseconds. I blew out any water that had entered with moisture free canned air and then used a hairdryer to dry it further. (There was only a very tiny amount of moisture that had entered as far as I could see). After that it booted up fine but now the red indicator light is always on faintly and sometimes the key backlighting doesn't work. Otherwise it's all good. My question is, is there a way for Verizon to tell if it has been "water damaged?" I want to get it fixed if I can but don't want them to balk and tell me, "sorry, it's been in water so you're SOL."

    The main reason I'm asking is I want to check and see if the indicator in my BB has been activated.

    Anyone have experience with this?
    Last edited by CMD130; 05-23-2008 at 02:10 AM.

  2. #2
    boob_1029's Avatar
    boob_1029 no está en línea Stack level 3
    Join Date
    Jan 2008
    PIN/ID
    32C73EFE
    Posts
    241
    ~via BB (wap.pinstack.com)~

    There should be something under the battery, take the battery out and look there, there is on most phones. I believe it looks like a piece of tape but I'm not sure. That's all I know to do

  3. #3
    kreesedup's Avatar
    kreesedup no está en línea Stack level 3
    Join Date
    Jul 2007
    PIN/ID
    30bc9b43
    Posts
    428
    I have not taken this one apart YET, these new phones usally have moisture spots on the circuit board (used to be right under the battery). This spot would turn from white to red/ pink or have small x's on it when exposed to moisture. I've also seen alot of phones develop oxidation on the circuit board. Im sure theres a couple techs here somewhere, but I'm pretty sure there's no way around it, they'll be able to tell. Dose the insurance not cover water damage? I'm not familiar with vzw I do know Sprints dose cover water damage.
    Last edited by kreesedup; 05-23-2008 at 02:24 AM.

  4. #4
    boob_1029's Avatar
    boob_1029 no está en línea Stack level 3
    Join Date
    Jan 2008
    PIN/ID
    32C73EFE
    Posts
    241
    ~via BB (wap.pinstack.com)~


    I have verizon and I was told that it does cover water damgage

  5. #5
    EricaJ1073's Avatar
    EricaJ1073 no está en línea PINStacked!
    Join Date
    Mar 2006
    Posts
    10,420
    ~via BB (wap.pinstack.com)~ TMobile does not cover water damage. I know from personal experience.

  6. #6
    pdxmatts's Avatar
    pdxmatts no está en línea Stack Moderator
    Join Date
    Feb 2008
    Posts
    5,702
    The white dot was under the sim card on my 8100. Where's yours? Did it turn another color?

  7. #7
    CMD130's Avatar
    CMD130 no está en línea Stack level 2
    Join Date
    Jan 2008
    PIN/ID
    3162AEC3
    Posts
    70
    Not sure where dot is on 8830, that's why I'm asking.

  8. #8
    lucky13mt's Avatar
    lucky13mt no está en línea Stack level 6
    Join Date
    Feb 2008
    PIN/ID
    N/A
    Posts
    2,818
    What happens if you just remove the dot if it did change color?

    How are they to know that it didn't just fall off or was never put on in the factory?
    BlackBerry Rocks!<-Check it out!

  9. #9
    GaryF's Avatar
    GaryF no está en línea Stack Moderator
    Join Date
    May 2007
    Posts
    5,432
    Before you panic, a white indicator with Red X's is ok; pink, red, or blurred X's indicate water damage. There are damage indicators on the battery, and normally within the battery compartment. It would no surprise me at all to learn that there are additional indicators internally..
    BlackBerry® Certified Support Specialist
    The Shark Tank

  10. #10
    tuteblack's Avatar
    tuteblack no está en línea Stack level 3
    Join Date
    Sep 2007
    PIN/ID
    31A972A9
    Posts
    269
    if you have the phone insurance from verizon it covers everything even "water damage" i know because droped mines in the sink while cleaning my hands..

  11. #11
    Leetneo's Avatar
    Leetneo no está en línea Stack level 4
    Join Date
    Aug 2007
    PIN/ID
    316D16C7
    Posts
    712
    There is litmiss paper under the batt on the left side (screen down) and there's some on the batt. Check both then take to vzw. ~via BB (wap.pinstack.com)~

  12. #12
    Leetneo's Avatar
    Leetneo no está en línea Stack level 4
    Join Date
    Aug 2007
    PIN/ID
    316D16C7
    Posts
    712
    How'd it work out? Were u WD?~via BB (wap.pinstack.com)~

  13. #13
    Bennymannyman's Avatar
    Bennymannyman no está en línea Stack level 1
    Join Date
    May 2008
    Posts
    1
    With Assurion, Verizon's third party insurer you may have a phone replaced at anytime for a deductible that varies, as long as you have the coverage (costs $6-7 per mo.) I believe the deductible is $50 for BBs. The rub is that if you have two claims in any 12-month period you gat dropped from the insurance policy (after they supply you with a second phone). If one of the replacements stops working you have 30 days after receiving to send it back and get another replacement for free, but it has to be returned scratch free and clean as far as the water indicators. If you were unlucky enough to say, get your replacement wet by jumping into your pool with the BB in your pocket, and you are under the 30-day deadline, there are replacement water indicator stickers available on ebay, as well as batteries for under $10. This saves you a $100 fee for returnin the phone with visible water damange, as well as prevents you from being dropped from the policy. I am not sure whether there are additional internal indicator stickers or not, but it seems that replacing the two (one on battery, and one on device under battery) passed the sniff test and worked for me.

  14. #14
    RCode's Avatar
    RCode no está en línea Stack level 3
    Join Date
    Mar 2007
    PIN/ID
    304F0A29
    Posts
    139
    They definitily have those strips inside... + there is one on the battery.

  15. #15
    pda.teck's Avatar
    pda.teck no está en línea Stack level 5
    Join Date
    Jan 2007
    PIN/ID
    210DAC53
    Posts
    1,252
    Quote Originally Posted by EricaJ1073 View Post
    ~via BB (wap.pinstack.com)~ TMobile does not cover water damage. I know from personal experience.
    FYI, T-mobile/RIms Warranty doesn't coever water damage, If you have the insurance, that is Asurion, which is a 3rd party insurenace company, and they should cover water damage. you just have to pay the deductable


    Quote Originally Posted by lucky13mt View Post
    What happens if you just remove the dot if it did change color?

    How are they to know that it didn't just fall off or was never put on in the factory?
    FYI
    If the LDI is missing form the phone that automaticaly voids the warranty. Even though I am fairly sure they have a back up one inside the phone on the circut board, If the one in the battery comparment is gone, they void the warranty right away, If we get some one claiming it is not there, We send them to a store for verification that it is missing, If it is we wont even file a warranty at all.
    Last edited by pda.teck; 05-29-2008 at 04:06 PM.
    J. "Wyatt" Croom
    Blackberry 8520
    Spelling doesn’t determine your I.Q.
    (\_/)
    (0_0)
    (")-(")

Page 1 of 2 12 LastLast

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •