I have a program called SplashID. It keeps track of passwords and other information. It has a Blackberry version but in order to sync with its database on my PC, i need to be able to use a function on the Blackberry Desktop Synchronize feature called "execute add-in actions". Unfortunately it is not available, i.e. it is greyed out and can't be clicked. i have administrative rights. any ideas what i can do to make this available? thanks very much for your help.