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Having toasted the screen on my 8830, i had Sprint send me a brand new ... BlackBerry 8830 forum

  1. #1
    shosh's Avatar
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    erase all data with no screen

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    Having toasted the screen on my 8830, i had Sprint send me a brand new one through the insurance I have with them. I just got my phone today and I transferred all the data and info from the old phone to the new one.

    I would now like to delete all the information on my old phone before I send it to Sprint. I followed the instructions in this thread: http://blackberryforums.pinstack.com...ry_device.html

    I was able to do steps 3 and 4. I could not complete the wipe because i cant see anything on my screen and I also didnt see any password fields in the application loader. Does anyone have any suggestions as to what I can do to wipe everything since I cant see anything on the screen?

    Thanks in advance!!!

    by the way, you guys are so awesome and smart... im flabbergasted (yes serious)

  2. #2
    Lavagirl's Avatar
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  3. #3
    Amigotek's Avatar
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    Or you could use the advanced option in apploader and go through and tell it not to restore all user data on the device.

    Zo

  4. #4
    shosh's Avatar
    shosh no está en línea Stack level 2
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    Thanks guise. I'll try when I get home.
    ~via BB (wap.pinstack.com)~

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