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I have a user with an 8830 World Phone that has had a email come ... BlackBerry 8830 forum

  1. #1
    lboyken's Avatar
    lboyken no está en línea Stack level 1
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    Email Messages with Red X on them (cannot Reply)

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    I have a user with an 8830 World Phone that has had a email come in and it has a red X on it. When he tries to reply to it, the phone says it is unable to. The same issue has happened with another user using a Pearl and an email from a different address. We are using a BES with approx. 10 users. Any thoughts?

  2. #2
    markgallant's Avatar
    markgallant no está en línea Stack level 3
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    Re: Email Messages with Red X on them (cannot Reply)

    If it is a message with a red x that is a Message the user tried to send and it failed. Get them to open the message and go to the top and it should give an error message.

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