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I just recently swapped my damaged bb8830 with a new one. I wanted to use ... BlackBerry 8830 forum

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    jeyjamison's Avatar
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    Question Email Issue

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    I just recently swapped my damaged bb8830 with a new one. I wanted to use my existing email account but after speaking with a rep from sprint on obtaing my old email account for the new bb I was informed it wasn't possible. I had to create a whole new email account. I was wondering if there was anyway I can add the old email to the new phone or atleast see the history for the old email account?

  2. #2
    moderncowboy's Avatar
    moderncowboy no está en línea Stack Moderator
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    If you have the old phone and can use switch device wizard that would be the only way I know how. Maybe someone else can give a better answer and we can both learn.

  3. #3
    boob_1029's Avatar
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    What's the purpose for not being able to just switch it over very easily?

  4. #4
    RogerG's Avatar
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    Are you talking about the sprint.blackberry.net e-mail account? You should just be able to use the Switch Device Wizard, then log into your Sprint BIS account and change the PIN and IMEI numbers......same e-mail address.

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