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I bought my 8830 off of e-bay, and whenever I try to set up my ... BlackBerry 8830 forum

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    Trojanball40's Avatar
    Trojanball40 no está en línea Stack level 1
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    E-mail Set-up Problem

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    I bought my 8830 off of e-bay, and whenever I try to set up my e-mail account, it says "There is already an account for this PIN." I have already wiped the device and everything, is there any way I can get the account off the PIN so I can set up my own e-mail? Or am I just out of luck?

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    azstar's Avatar
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    You will need to contact the seller and have them get the PIN released, or try calling your carrier and see if they can help you.
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    RogerG's Avatar
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    Quote Originally Posted by Trojanball40 View Post
    I bought my 8830 off of e-bay, and whenever I try to set up my e-mail account, it says "There is already an account for this PIN." I have already wiped the device and everything, is there any way I can get the account off the PIN so I can set up my own e-mail? Or am I just out of luck?
    Welcome to PinStack, Trojanball40!

    You will have to contact the seller and have them go into their BIS account and remove the PIN and IMEI numbers. Once they do that, you should be able to create your e-mails, etc.

    Roger

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