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Hey all....wondering if anyone could shed some light on this problem. I have a user ... BlackBerry 8830 forum

  1. #1
    damorec's Avatar
    damorec no está en línea Stack level 2
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    Dialing Phone numbers from Addressbook

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    Hey all....wondering if anyone could shed some light on this problem.

    I have a user who (all of a sudden) can't dial numbers from his address book. When he selects a contact, then selects call work...it takes him straight to phone log...no number populated or anything.....

    I have attempted the stardard battery pull....reinstall the OS....

    nothing seems to be working...

    any thoughts?

  2. #2
    huracan's Avatar
    huracan no está en línea Stack level 3
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    Jan 2007
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    The only thing that occurs to me is to check the permissions. Going 'Options > Advanced Options > Applications >

    Then menu click and select 'Edit permissions' and compare with a known working handset what's under user data for the following

    *BB Core applications
    *BB System software
    *Phone

    I'm thinking in particular PIM should be 'Allow' for all. But it doesn't hurt to check all the permissions>
    Maybe the interrelation was messed up somehow and this will reset it.

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