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Hi guys, I have the 8830 World Phone through Verizon and it has ben fine. ... BlackBerry 8830 forum

  1. #1
    rastazacher's Avatar
    rastazacher no está en línea Stack level 1
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    Question Desktop Manager Sync Issue 8830 VZN

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    Hi guys,
    I have the 8830 World Phone through Verizon and it has ben fine. Just today when I hooked it up to my PC to sync, it said "Duplicate records found on device" and quits the program after that....no Sync. Any ideas what happened? Thanks in advance for your help.

  2. #2
    takeshi's Avatar
    takeshi no está en línea Stack level 7
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    Re: Desktop Manager Sync Issue 8830 VZN

    Have you checked for duplicate records on the BB? It should have said what it was syncing (address book, calendar, etc) before that message popped up.

  3. #3
    rastazacher's Avatar
    rastazacher no está en línea Stack level 1
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    Re: Desktop Manager Sync Issue 8830 VZN

    I will check...it was checking Calendar when it said dups discovered. What should I do? Just look for Dups in CAl and delete?

  4. #4
    rastazacher's Avatar
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    Re: Desktop Manager Sync Issue 8830 VZN

    got it taken care of..thank for the help

  5. #5
    cmatiella's Avatar
    cmatiella no está en línea Stack level 1
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    Re: Desktop Manager Sync Issue 8830 VZN

    Hello,

    I'm having the same problem with the "Duplicate Record" when syncing.

    How did you resolve your issue?

    Thanks a milllion,

    CM

  6. #6
    Eddie_gauge's Avatar
    Eddie_gauge no está en línea Stack level 7
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    Re: Desktop Manager Sync Issue 8830 VZN

    cmatiella, Welcome to the stacks. here is the steps directly from RIM the manufacteror. http://www.blackberry.com/btsc/searc...200%2020710442

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