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My voice mail system e-mails me WAV files. I was hoping since the 8830 can ... BlackBerry 8830 forum

  1. #1
    LMOSS's Avatar
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    Can I play a WAV attachment on VZW 8830?

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    My voice mail system e-mails me WAV files. I was hoping since the 8830 can apparently play WAV files in the music player, it could play a WAV attachment. If I try it, I get an error opening the attachment and it does not play. Any suggestions? Is there a third party product that can do this if BB's own software can not?

  2. #2
    jdellasala's Avatar
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    Re: Can I play a WAV attachment on VZW 8830?

    I can open .WAV files on my 8800. Can you open other attachments? Do you have the BlackBerry Attachment Service installed? Go to ( Settings/Tools --> ) Options --> Advanced Options --> Applications. It should be listed there. If it isn't, reload your OS.

    If you'd like, PM me and I'll test it on my BB. Maybe there's something funky about the .WAV format your voice mail system sends out.
    .
    JerryD

  3. #3
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    Re: Can I play a WAV attachment on VZW 8830?

    Quote Originally Posted by jdellasala
    I can open .WAV files on my 8800. Can you open other attachments? Do you have the BlackBerry Attachment Service installed? Go to ( Settings/Tools --> ) Options --> Advanced Options --> Applications. It should be listed there. If it isn't, reload your OS.

    If you'd like, PM me and I'll test it on my BB. Maybe there's something funky about the .WAV format your voice mail system sends out.
    What should I see under applications? Wav program?

  4. #4
    BBaholic's Avatar
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    Re: Can I play a WAV attachment on VZW 8830?

    I have the 8800 and the attachment service is installed, but cannot listen to attached wav files! What is different with your BB? Thanks!

  5. #5
    jdellasala's Avatar
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    Re: Can I play a WAV attachment on VZW 8830?

    Well I am on a BES, but that shouldn't cause the problem. Can you save the .WAV attachment and play it with Media Player?
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    JerryD

  6. #6
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    Re: Can I play a WAV attachment on VZW 8830?

    For me personally, its always hit or miss. Some attachments play, some dont. Quite annoying and I have all of the settings as they should be. I've tested small .wav, mp4, & mp3 attachments, most never work.

    So if you have yours functioning completely i'd be interested in finding how it is set and what youve done differently.

    FYI: im on BIS

  7. #7
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    Re: Can I play a WAV attachment on VZW 8830?

    I couldn't find a way to "save" and play on the audio player. Says there is an attachment, but no way of accessing it. I'm on BES too.

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