I have a 8830we that will not turn on. When I insert a fully charged ... BlackBerry 8830 forum
8830we will not turn on
I have a 8830we that will not turn on. When I insert a fully charged battery into the phone, the keyboard and pearl both light up but the screen stays black. My computer does not recognize the phone when it is connected. I am unsure how to fix this problem. Any help would be greatly appreciated.
Did you drop it, did it get wet, and software changes lately? Did you buy it used? It could be a number of things that have gone wrong. Anything from the lcd screen going bad to software failure.
yes i bought it used but i am returning it for a full refund. thanks for the help though. i don't know what the previous owner did to the phone prior to selling it