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I have a 8830we that will not turn on. When I insert a fully charged ... BlackBerry 8830 forum

  1. #1
    bunsoymilk's Avatar
    bunsoymilk no está en línea Stack level 1
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    8830we will not turn on

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    I have a 8830we that will not turn on. When I insert a fully charged battery into the phone, the keyboard and pearl both light up but the screen stays black. My computer does not recognize the phone when it is connected. I am unsure how to fix this problem. Any help would be greatly appreciated.

  2. #2
    RayZ's Avatar
    RayZ no está en línea Stack level 5
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    Did you drop it, did it get wet, and software changes lately? Did you buy it used? It could be a number of things that have gone wrong. Anything from the lcd screen going bad to software failure.

  3. #3
    bunsoymilk's Avatar
    bunsoymilk no está en línea Stack level 1
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    yes i bought it used but i am returning it for a full refund. thanks for the help though. i don't know what the previous owner did to the phone prior to selling it

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