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There a few 8830 users in my company who's devices are randomly powering off on ... BlackBerry 8830 forum

  1. #1
    llarivee's Avatar
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    Question 8830 is randomly shutting down

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    There a few 8830 users in my company who's devices are randomly powering off on them multiple times a day. They get a solid red LED and they can't power back on without pulling the battery. Anybody have this problem or a solution?

  2. #2
    kane's Avatar
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    Re: 8830 is randomly shutting down

    i just sent back a replacement 8830 with same problem the best solution i can give you is take the phone into the your carriers service center and let them replace the phone

  3. #3
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    Re: 8830 is randomly shutting down

    i believe its the contacts inside the battery bay. Have them look inside the compartment, and make sure there is'nt anything interfering.
    Ugh, couldnt think of anything to change it to.

  4. #4
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    Re: 8830 is randomly shutting down

    Did these users migrate from a previous BB model and transfer contacts and 3rd party apps?

    ~via BB (wap.pinstack.com)~

  5. #5
    montz000's Avatar
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    Re: 8830 is randomly shutting down

    I have had they same problem with 4 people 5 including myself today.
    I just keep sending them in for replacement. This all started last week.
    Wierd!

  6. #6
    MackDa600's Avatar
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    Thumbs down Re: 8830 is randomly shutting down

    I experience the same problem probably about 3 times per week....

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