Search: Advanced Search | Tags  Sponsored by:
PinStack.com > SmartPhone Forums > Smartphones for Professionals > BlackBerry Smartphones > RIM's Software & Services > Network Outage Notifications >

RIM "Scheduled" Outage March 22nd

This is a discussion on RIM "Scheduled" Outage March 22nd within the Network Outage Notifications forums, part of the RIM's Software & Services category; Description: Database upgrade for all North American subscribers in the following locations: The Americas Change Window Start Date and Time: ...

Join our alliance! Smartphone forums, add-ons & news - Free Sign up!
Reply
 
LinkBack Thread Tools
  #1  
Old 03-18-2008 -
cwax cwax no está en línea
BES Pro
Join Date: Sep 2006
 
Device: 8330
Posts: 4,611
Trust Level: cwax Greatcwax Greatcwax Greatcwax Greatcwax Great
Bookmark and Share   
RIM "Scheduled" Outage March 22nd

Description: Database upgrade for all North American subscribers in the following locations: The Americas

Change Window Start Date and Time: 03/22/08 06:00:00 (GMT)
Change Window End Date and Time: 03/22/08 10:00:00 (GMT)
Downtime Duration: 4 hour(s) and 0 minute(s)

Impact: BlackBerry subscribers may be unable to send or receive messages during the maintenance.

Subscribers may also be unable to register their device, roam in another location, or use other services such as Internet browsing.

BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance.

Devices may not receive new service books during the maintenance.
BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN.

BlackBerry Enterprise Servers may be unable to connect to the BlackBerry Infrastructure during the maintenance.

Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance.
Reply With Quote
  #2  
Old 03-18-2008 -
chatster18 chatster18 no está en línea
Stack level 5
Join Date: Nov 2006
 
Device: 8830
PIN: ASK
Posts: 1,202
Trust Level: chatster18 Very Goodchatster18 Very Goodchatster18 Very Goodchatster18 Very Good
Thanks for the info!

~via BB (wap.pinstack.com)~
Reply With Quote
  #3  
Old 03-18-2008 -
James80 James80 no está en línea
Stack level 3
Join Date: Sep 2006
 
Device: 8830
PIN: 31955D4A
Posts: 268
Trust Level: James80 Average
~via BB (wap.pinstack.com)~Thanks for the heads-up!
Reply With Quote
  #4  
Old 03-18-2008 -
mjwood0 mjwood0 no está en línea
Stack level 4
Join Date: Jun 2007
 
Device: BOLD
PIN: Ask Me!
Posts: 960
Blog Entries: 8
Trust Level: mjwood0 Greatmjwood0 Greatmjwood0 Greatmjwood0 Greatmjwood0 Great
I wonder if this "Database Update" will fix some of the problems they've been having with outages? I know some were due to power failure, but lately it seems there have been more than the usual problems / outages...
Reply With Quote
  #5  
Old 03-18-2008 -
JCG3 JCG3 no está en línea
Stack level 3
Join Date: Oct 2007
 
Device: 8900
PIN: Ask
Posts: 325
Trust Level: JCG3 Above AverageJCG3 Above Average
i hope this is the last outage for a while..... but we can always look at it as a positive in terms of the fact that BB numbers are growing!
Reply With Quote
  #6  
Old 03-18-2008 -
ewvarn ewvarn no está en línea
Stack level 2
Join Date: Sep 2007
 
Device: Storm2 (9550)
Posts: 57
Trust Level: ewvarn Average
Outages suck, but I'll always prefer the planned and communicated outages over the sudden and unexpected.
Reply With Quote
  #7  
Old 03-18-2008 -
LaTuFu LaTuFu no está en línea
Stack level 9
Join Date: Apr 2007
 
Device: 8310
PIN: Just Ax
Posts: 7,952
Blog Entries: 1
Trust Level: LaTuFu GreatLaTuFu GreatLaTuFu GreatLaTuFu GreatLaTuFu Great
Woo! At least I'll be sleeping for the vast majority of the outage! May get some West Coast peeps, however. Switch from BBM to SMS! hehe
Reply With Quote
  #8  
Old 03-18-2008 -
EricaJ1073 EricaJ1073 está en línea ahora
PINStacked!
Join Date: Mar 2006
 
Device: SK3/iPod Touch
Posts: 10,957
Blog Entries: 12
Trust Level: EricaJ1073 GreatEricaJ1073 GreatEricaJ1073 GreatEricaJ1073 GreatEricaJ1073 Great
Thanks for the information. Now I know what to expect and when.
Reply With Quote
  #9  
Old 03-18-2008 -
jonnyxedge jonnyxedge no está en línea
Device Pro
Join Date: Nov 2006
View my LinkedIn profile
 
Device: 8900
PIN: 24B4E5F1
Posts: 5,253
Blog Entries: 25
Trust Level: jonnyxedge Greatjonnyxedge Greatjonnyxedge Greatjonnyxedge Greatjonnyxedge Great
Awesome thanks for the news ~via BB (wap.pinstack.com)~
Reply With Quote
  #10  
Old 03-18-2008 -
walds11 walds11 no está en línea
Stack level 4
Join Date: Sep 2006
 
Device: iPhone 3GS
Posts: 592
Trust Level: walds11 Average
Thanks for the info. I am getting tired of these frequent outages.
Reply With Quote
  #11  
Old 03-18-2008 -
kingrykku27 kingrykku27 no está en línea
Stack level 4
Join Date: Aug 2007
 
Device: 8100
PIN: 2444409C
Posts: 599
Trust Level: kingrykku27 Average
~via BB (wap.pinstack.com)~
Haha am I the only one not affected by these sporadic outages lately? Anyways thanks for the heads up, much appreciated.
Reply With Quote
  #12  
Old 03-19-2008 -
trinidude trinidude no está en línea
Stack level 3
Join Date: Sep 2007
 
Device: 8800
PIN: 2428EA2E
Posts: 117
Trust Level: trinidude Average
Thumbs up there for the heads up!! Hope this upgrade fixes the outage problems


~via BB (wap.pinstack.com)~
Reply With Quote
  #13  
Old 03-19-2008 -
saukrateaz saukrateaz no está en línea
Stack level 3
Join Date: Nov 2006
 
Device: 8330
Posts: 257
Trust Level: saukrateaz Goodsaukrateaz Goodsaukrateaz Good
Something we must deal with when there are 2 middle men (BB and svc provider) thanks for the heads up.
~via BB (wap.pinstack.com)~
Reply With Quote
  #14  
Old 03-19-2008 -
jason1114 jason1114 no está en línea
Stack level 2
Join Date: Sep 2006
 
Device: 9530
Posts: 83
Trust Level: jason1114 Average
I just called RIM and they can not confirm this outage. There was one in the UK last weekend but nothing scheduled for The America's for this weekend. The Tech is checking into this and will email me if this is true.

This is just what I received as a response to my service request at RIM

[FONT=Courier]Your Service Request has been resolved.
Details:
I read on a BlackBerry Forum that RIM is planning maintenance this weekend.
Resolution:
I emailed Jason stating that we do not have any additional maintenance scheduled for this weekend.
[/FONT]

Last edited by jason1114; 03-19-2008 at 10:35 AM.
Reply With Quote
  #15  
Old 03-19-2008 -
cwax cwax no está en línea
BES Pro
Join Date: Sep 2006
 
Device: 8330
Posts: 4,611
Trust Level: cwax Greatcwax Greatcwax Greatcwax Greatcwax Great
It's a major database upgrade:

Dear All,

Please note that we have just been advised of a major database upgrade to the North American RIM Network occurring this weekend on Saturday 22nd March.

To clarify:
1) If you are on a BES pointed at the North American RIM Network, you WILL be affected by this outage even if you switch to an EMEA or AP SIM.
2) If you are on a BES pointed at the EMEA or AP RIM Network and are roaming in North America and have switched to a North American SIM, you WILL be affected.
3) If you are on a BES pointed at the EMEA or AP RIM Network and are roaming in North America with your original (EMEA or AP) SIM you WILL NOT be affected.
4) If you are on a BES pointed at the EMEA or AP RIM Network and are outside of North America you WILL NOT be affected.
Full details below:

-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Upgrade reference number:

Description: Database upgrade for all North American subscribers in the following locations: The Americas

Change Window Start Date and Time: 03/22/08 06:00:00 (GMT)
Change Window End Date and Time: 03/22/08 10:00:00 (GMT)
Downtime Duration: 4 hour(s) and 0 minute(s)

Impact: BlackBerry subscribers may be unable to send or receive messages during the maintenance.

Subscribers may also be unable to register their device, roam in another location, or use other services such as Internet browsing.
BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance.
Devices may not receive new service books during the maintenance.
BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN.
BlackBerry Enterprise Servers may be unable to connect to the BlackBerry Infrastructure during the maintenance.
Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance.
Please let me know if you have any questions.
Regards
Reply With Quote

Reply

Tags
march, outage, rim, scheduled

Thread Tools