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Ticket: BBCHG36421 Service Affected: BlackBerry Relay service – Asia Pacific Maintenance Summary: BlackBerry Infrastructure -- ... Network Outage Notifications forum

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    cwax's Avatar
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    RIM Maintenance July 25-27, 2008

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    Ticket: BBCHG36421
    Service Affected: BlackBerry Relay service – Asia Pacific
    Maintenance Summary: BlackBerry Infrastructure -- hardware component update
    Impact: BlackBerry subscribers may be unable to send or receive messages during the maintenance. Subscribers may also be unable to register their device, roam in another location, or use other services such as Internet browsing. BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance. Devices may not receive new service books during the maintenance.BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN. BlackBerry Enterprise Servers may be unable to connect to the BlackBerry Infrastructure during the maintenance. Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance. [0364]
    Ticket Number: BBCHG36421
    Change Window Start Date and Time: 26 Jul 2008 11:00:00 (EDT)
    Change Window End Date and Time: 26 Jul 2008 15:00:00 (EDT)
    Estimated Duration of Service Impact: 0 hour(s) and 5 minute(s)
    % of Subscribers Affected: 100
    Purpose: Upgrade


    Ticket: BBCHG35443
    Service Affected: BlackBerry Relay service - EMEA
    Maintenance Summary: BlackBerry Infrastructure - administrative maintenance
    Impact: BlackBerry subscribers may experience delays in receiving messages and may receive an "x" when sending messages during the maintenance. Subscribers may also be unable to register their device, roam in another location, or use other services such as Internet browsing. BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance. Devices may not receive new service books during the maintenance. BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN. BlackBerry Enterprise Servers may be unable to connect to the BlackBerry Infrastructure during the maintenance. Wireless service providers and device resellers may experience delays in using BlackBerry administration web sites or performing activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance. [0363]
    Ticket Number: BBCHG35443
    Change Window Start Date and Time: 25 Jul 2008 19:00:00 (EDT)
    Change Window End Date and Time: 26 Jul 2008 01:00:00 (EDT)
    Estimated Duration of Service Impact: 2 hour(s) and 0 minute(s)
    % of Subscribers Affected: 100
    Purpose: Corrective Maintenance


    Ticket: BBCHG36419
    Service Affected: BlackBerry Relay service – Asia Pacific
    Maintenance Summary: BlackBerry Infrastructure - hardware component update
    Impact: BlackBerry subscribers may be unable to send or receive messages during the maintenance. Subscribers may also be unable to register their device, roam in another location, or use other services such as Internet browsing. BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance. Devices may not receive new service books during the maintenance.BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN. BlackBerry Enterprise Servers may be unable to connect to the BlackBerry Infrastructure during the maintenance. Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance. [0364]
    Ticket Number: BBCHG36419
    Change Window Start Date and Time: 25 Jul 2008 11:00:00 (EDT)
    Change Window End Date and Time: 25 Jul 2008 15:00:00 (EDT)
    Estimated Duration of Service Impact: 0 hour(s) and 5 minute(s)
    % of Subscribers Affected: 100
    Purpose: Upgrade


    Ticket: BBCHG36795
    Service Affected: BlackBerry All Provisioning service - EMEA
    Maintenance Summary: BlackBerry Provisioning System - database administrative maintenance
    Impact: BlackBerry subscribers may be unable to register their device or receive new service books during the maintenance. BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN. BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance. Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance. [0321]
    Ticket Number: BBCHG36795
    Change Window Start Date and Time: 26 Jul 2008 21:00:00 (EDT)
    Change Window End Date and Time: 27 Jul 2008 01:00:00 (EDT)
    Estimated Duration of Service Impact: 0 hour(s) and 40 minute(s)
    % of Subscribers Affected: 100
    Purpose: Upgrade


    Ticket: BBCHG34470
    Service Affected: BlackBerry All service – Asia Pacific
    Maintenance Summary: BlackBerry Provisioning System -- software update (contingency for ticket BBGHG34469)
    Impact: BlackBerry subscribers may be unable to send or receive messages during the maintenance. Subscribers may also be unable to register their device, roam in another location, or use other services such as Internet browsing. BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance. Devices may not receive new service books during the maintenance. BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN. BlackBerry Enterprise Servers may be unable to connect to the BlackBerry Infrastructure during the maintenance. Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance. [0001]
    Ticket Number: BBCHG34470
    Change Window Start Date and Time: 26 Jul 2008 11:00:00 (EDT)
    Change Window End Date and Time: 26 Jul 2008 15:00:00 (EDT)
    Estimated Duration of Service Impact: 0 hour(s) and 30 minute(s)
    % of Subscribers Affected: 100
    Purpose: Upgrade


    Ticket: BBCHG36991
    Service Affected: Email Roaming service - Americas
    Maintenance Summary: Email roaming connectivity interruption to accommodate BlackBerry Infrastructure network routing maintenance
    Impact: BlackBerry subscribers using their home SIM card when roaming in another location (GRX roaming) are not expected to be affected by the maintenance. BlackBerry subscribers who switched to a local SIM card when roaming in another location (Relay roaming) may be unable to use BlackBerry services during the maintenance. [0379]
    Ticket Number: BBCHG36991
    Change Window Start Date and Time: 25 Jul 2008 19:00:00 (EDT)
    Change Window End Date and Time: 26 Jul 2008 01:00:00 (EDT)
    Estimated Duration of Service Impact: 2 hour(s) and 0 minute(s)
    % of Subscribers Affected: 100
    Purpose: Corrective Maintenance


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  2. #2
    HeavyComponent's Avatar
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    Good looks on that.

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    T-Mobile Curve 8320 - 4.5.0.52 OS!
    [heavycomponent@tmo.blackberry.net]

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