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Please note the following BlackBerry infrastructure scheduled for this coming weekend in North America; BBCHG35537 ... Network Outage Notifications forum

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    cwax's Avatar
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    Notification of North American outage on Sunday 22nd June

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    Please note the following BlackBerry infrastructure scheduled for this coming weekend in North America;

    BBCHG35537 - BlackBerry Infrastructure v3.3 upgrade to v3.4 (Americas)
    Change Window Date and Time: Sunday 22nd June, 2008 - 07:00 to 11:00 (GMT)
    Estimated Downtime: up to 240 minutes during the maintenance window
    % Subscribers Affected: 100%
    Carriers Affected: all NA Carriers
    Subscriber Impact:
    BlackBerry subscribers may be unable to send or receive messages during the maintenance.
    Subscribers may also be unable to register their device, roam in another location, or use other services such as Internet browsing.
    BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance.
    Devices may not receive new service books during the maintenance.
    BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN.
    BlackBerry Enterprise Servers may be unable to connect to the BlackBerry Infrastructure during the maintenance.
    Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance.
    ---------------------------------------------------------------------------------------------------------------------------------------------------------------
    To clarify:
    1) If you are on a BES pointed at the North American RIM Network, you WILL be affected by this outage, even if you switch to an EMEA or AP SIM.
    2) If you are on a BES pointed at the EMEA or AP RIM Network and are roaming in North America and have switched to a North American SIM, you WILL be affected.
    3) If you are on a BES pointed at the EMEA or AP RIM Network and are roaming in North America with your original (EMEA or AP) SIM, you WILL NOT be affected.
    4) If you are on a BES pointed at the EMEA or AP RIM Network and are outside of North America you WILL NOT be affected.
    ---------------------------------------------------------------------------------------------------------------------------------------------------------------




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    hayden's Avatar
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    Thanks. Will we be seeing you at WES next year?

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    Quote Originally Posted by hayden View Post
    Thanks. Will we be seeing you at WES next year?
    I hope so; I was lined up to go this year but had to cancel because I was in the hospital.




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    so upgrade 22nd ... rumor of .37 release on the 24th?????

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    Lum's Avatar
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    Quote Originally Posted by cwax View Post
    Sunday 22nd June, 2008 - 07:00 to 11:00 (GMT)

    Not a biggie deal, but that time is incorrect. The correct time, as stated by the RIM notification is:
    Change Window Start Date and Time: 22 June 2008 02:00:00 (EDT)
    Change Window End Date and Time: 22 June 2008 06:00:00 (EDT)

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    cwax's Avatar
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    Quote Originally Posted by Lum View Post
    Not a biggie deal, but that time is incorrect. The correct time, as stated by the RIM notification is:
    My notification is straight from my RIM Premier Support Account Manager

    but I agree, normally the times for outages are from 2-6am EDT




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    j llama's Avatar
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    Thanks for the warning!
    BlackBerry® Certified Support Specialist

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    Thanks for this.....

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    Thanks for the heads up.

    VIA:8320

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