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Hi guys, okay so I have BES 4.xx and I have 100+ users scattered almost ... Network Outage Notifications forum

  1. #1
    cyberkamote's Avatar
    cyberkamote no está en línea Stack level 1
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    My user keeps disconnectinga fter the outage

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    Hi guys,

    okay so I have BES 4.xx and I have 100+ users scattered almost around the globe (Asia, Middle east, europe, come america and australia).

    My BES is located here in the Philippines and so everytime there is an outage in the Asia Pacific, all my users worldwide would be affected (right?).

    anyways, the question is, why is my lone user in Amman Jordan, the only person not able to re-connect to the server eachtime an announced outage is finished.

    I have to restart the services of my BB server just for that user and it would work again! Imagine having to restart the service for just one person when wverybody else is working fine.

    I mean, for me its no big deal but I am just curious if any theory or just any information can possibly be connected to this weird issue.

    My user in Jordan is under Zain provider and according to them there is no problem from their side.

    any info apprciated!

  2. #2
    cyberkamote's Avatar
    cyberkamote no está en línea Stack level 1
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    any inputs?

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