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Ticket: BBCHG36667 Service Affected: BlackBerry Relay service – Asia Pacific Maintenance Summary: BlackBerry Infrastructure - ... Network Outage Notifications forum

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    Maintenance July 18-20, 2008

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    Ticket: BBCHG36667
    Service Affected: BlackBerry Relay service – Asia Pacific
    Maintenance Summary: BlackBerry Infrastructure - database administrative maintenance (contingency ticket for BBCHG36167)
    Impact: BlackBerry subscribers may be unable to send or receive messages during the maintenance. Subscribers may also be unable to register their device, roam in another location, or use other services such as Internet browsing. BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance. Devices may not receive new service books during the maintenance. BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN. BlackBerry Enterprise Servers may be unable to connect to the BlackBerry Infrastructure during the maintenance. Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance. [0351]
    Ticket Number: BBCHG36667
    Change Window Start Date and Time: 19 Jul 2008 11:00:00 (EDT)
    Change Window End Date and Time: 19 Jul 2008 15:00:00 (EDT)
    Estimated Duration of Service Impact: 0 hour(s) and 4 minute(s)
    % of Subscribers Affected: 100
    Purpose: Configuration

    Ticket: BBCHG36798
    Service Affected: Email Roaming service - Americas
    Maintenance Summary: BlackBerry Infrastructure - database administrative maintenance
    Impact: BlackBerry subscribers using their home SIM card when roaming in another location (GRX roaming) are not expected to be affected by the maintenance. BlackBerry subscribers who switched to a local SIM card when roaming in another location (Relay roaming) may be unable to use BlackBerry services during the maintenance. [0379]
    Ticket Number: BBCHG36798
    Change Window Start Date and Time: 19 Jul 2008 21:00:00 (EDT)
    Change Window End Date and Time: 20 Jul 2008 01:00:00 (EDT)
    Estimated Duration of Service Impact: 1 hour(s) and 40 minute(s)
    % of Subscribers Affected: 100
    Purpose: Upgrade

    Ticket: BBCHG36616
    Service Affected: BlackBerry Relay service - EMEA
    Maintenance Summary: BlackBerry Infrastructure - database administrative maintenance (contingency ticket for BBCHG36478)
    Impact: BlackBerry subscribers may be unable to send or receive messages during the maintenance. Subscribers may also be unable to register their device, roam in another location, or use other services such as Internet browsing. BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance. Devices may not receive new service books during the maintenance. BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN. BlackBerry Enterprise Servers may be unable to connect to the BlackBerry Infrastructure during the maintenance. Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance. [0351]
    Ticket Number: BBCHG36616
    Change Window Start Date and Time: 19 Jul 2008 21:00:00 (EDT)
    Change Window End Date and Time: 20 Jul 2008 01:00:00 (EDT)
    Estimated Duration of Service Impact: 0 hour(s) and 40 minute(s)
    % of Subscribers Affected: 100
    Purpose: Upgrade

    Ticket: BBCHG36481
    Service Affected: BlackBerry All Provisioning service - EMEA
    Maintenance Summary: BlackBerry Provisioning System - database administrative maintenance
    Impact: BlackBerry subscribers may be unable to register their device or receive new service books during the maintenance. BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN. BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance. Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance. [0321]
    Ticket Number: BBCHG36481
    Change Window Start Date and Time: 19 Jul 2008 21:00:00 (EDT)
    Change Window End Date and Time: 20 Jul 2008 01:00:00 (EDT)
    Estimated Duration of Service Impact: 0 hour(s) and 40 minute(s)
    % of Subscribers Affected: 100
    Purpose: Upgrade


    Ticket: BBCHG36609
    Service Affected: Email Roaming service - Americas
    Maintenance Summary: BlackBerry Infrastructure - database administrative maintenance
    Impact: BlackBerry subscribers using their home SIM card when roaming in another location (GRX roaming) are not expected to be affected by the maintenance. BlackBerry subscribers who switched to a local SIM card when roaming in another location (Relay roaming) may be unable to use BlackBerry services during the maintenance. [0379]
    Ticket Number: BBCHG36609
    Change Window Start Date and Time: 18 Jul 2008 21:00:00 (EDT)
    Change Window End Date and Time: 19 Jul 2008 01:00:00 (EDT)
    Estimated Duration of Service Impact: 0 hour(s) and 40 minute(s)
    % of Subscribers Affected: 100
    Purpose: Upgrade

    Ticket: BBCHG36478
    Service Affected: BlackBerry Relay service - EMEA
    Maintenance Summary: BlackBerry Infrastructure - database administrative maintenance
    Impact: BlackBerry subscribers may be unable to send or receive messages during the maintenance. Subscribers may also be unable to register their device, roam in another location, or use other services such as Internet browsing. BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance. Devices may not receive new service books during the maintenance. BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN. BlackBerry Enterprise Servers may be unable to connect to the BlackBerry Infrastructure during the maintenance. Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance. [0351]
    Ticket Number: BBCHG36478
    Change Window Start Date and Time: 18 Jul 2008 21:00:00 (EDT)
    Change Window End Date and Time: 19 Jul 2008 01:00:00 (EDT)
    Estimated Duration of Service Impact: 0 hour(s) and 40 minute(s)
    % of Subscribers Affected: 100
    Purpose: Upgrade

    Ticket: BBCHG34469
    Service Affected: BlackBerry All Provisioning service – Asia Pacific
    Maintenance Summary: BlackBerry Provisioning System - software update
    Impact: BlackBerry subscribers may be unable to register their device or receive new service books during the maintenance. BlackBerry Connect and BlackBerry-enabled devices that require a new PIN may be unable to receive the PIN. BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance. Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance. [0321]
    Ticket Number: BBCHG34469
    Change Window Start Date and Time: 18 Jul 2008 11:00:00 (EDT)
    Change Window End Date and Time: 18 Jul 2008 15:00:00 (EDT)
    Estimated Duration of Service Impact: 4 hour(s) and 0 minute(s)
    % of Subscribers Affected: 100
    Purpose: Upgrade




  2. #2
    CoolFinalFan's Avatar
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    so that's pretty much everyone?

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    abiallan's Avatar
    abiallan no está en línea Stack level 1
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    is this really cool :O

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