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I am on at&t and I have been down since atleast 5:00am or so. I ... Network Outage Notifications forum

  1. #1
    walds11's Avatar
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    BIS service problems (2/20/08)?

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    I am on at&t and I have been down since atleast 5:00am or so. I am not able to receive yahoo emails. I did all the normal trouble shooting.

    Feb 20, 2008 - by AC INKA I just recieved an e-mail from my engineers regarding the BIS issue. Here is some basic information and the ticket number for the case that has been opened for at&t. You can refernece the ticket number if you call in for an update on the matter.

    Ticket Number: TT000006270606
    Location: All Regions ;All Markets
    Elements: External Partner - RIM BIS
    Start Time: 02-20-2008 03:00 Pacific
    Issue / Impact: RIM Blackberry Cannot Send or Receive From Mobile
    Customer Symptom: RIM BIS Email Latency

    ETTR: 02-20-2008 08:00 Pacific

  2. #2
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    Re: Are we down again (2/20/08)?

    Same here, no e-mail at all. BBmessenger works, so does the web but no e-mails. Im on ATT as well.

  3. #3
    archer6's Avatar
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    Re: Are we down again (2/20/08)?

    I'm on AT&T in CA.
    All is well here.

    ~ via Red BB 8310 Curve (wap.pinstack.com)~

  4. #4
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    Re: Are we down again (2/20/08)?

    I was down lastnight all night.I'm on tmo. Only had GSM. Woke up this morn everything seems to be back on track.

    ~via BB (wap.pinstack.com)~

  5. #5
    Thomas843's Avatar
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    Re: Are we down again (2/20/08)?

    I tried to go to the ATT BIS site and cant even log in, the site dosen't show up.

  6. #6
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    Re: Are we down again (2/20/08)?

    Same here, I can't get into TMO's BIS nor send emails. This blows, second one in less than 30 14 days.

  7. #7
    fondoo's Avatar
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    BIS down?

    can anyone this morning access at&t bis on the east coast? 2/20/08 8:32am
    Upgraded the BlackBerry Curve to BlackBerry Bold 12/1/08.

  8. #8
    walds11's Avatar
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    Re: Are we down again (2/20/08)?

    I did a few test emails and received them over an hour later. POS!!! My internet is working.

  9. #9
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    Re: Are we down again (2/20/08)?

    No email here in NJ, VZW BIS

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    kolosus's Avatar
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    Re: Are we down again (2/20/08)?

    AT&T here in OH. Nothing coming through. This definitely blows!

  11. #11
    FairGame's Avatar
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    Re: Are we down again (2/20/08)?

    here is what i found
    Service Affected: BlackBerry Internet Service (v2.x) Core Mail service for
    some *The Americas BIS 2.x (MULT) subscribers in the following locations:
    The Americas,

    Summary: BlackBerry Internet Service v2.x

    Impact: BlackBerry Internet Service subscribers may be unable to send or
    receive messages, view email attachments, or request to see "more" text.
    [0675]

    Incident Window Start Date and Time: 20 February 2008 06:00:00 (EST)
    Downtime Duration: Ongoing
    % of Subscribers Affected: 80.00 (estimated)

    Cause: RIM Software Reported Error

    Here is the source, its a useful bookmark http://www.dataoutages.com/outagefeed.shtml
    Last edited by FairGame; 02-20-2008 at 09:46 AM.

  12. #12
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    Re: BIS down?

    I'm on the east coast and my BIS is working, perhaps a little slow this morning-but working.~via BB (wap.pinstack.com)~

  13. #13
    dsump's Avatar
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    Re: Are we down again (2/20/08)?

    I'm down Verizon BIS, This is BS!!

  14. #14
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    Re: Are we down again (2/20/08)?

    Verizon BIS in Indiana. No emails, sending or receiving. Internet works. It's been down since about 7:30 a.m.

  15. #15
    TripWire's Avatar
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    Re: Are we down again (2/20/08)?

    Nextel BIS in NY...nothing since about 6am.

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