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BIS service problems (2/20/08)?

This is a discussion on BIS service problems (2/20/08)? within the Network Outage Notifications forums, part of the RIM's Software & Services category; I am on at&t and I have been down since atleast 5:00am or so. I am not able to receive ...

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  #1  
Old 02-20-2008 -
walds11 walds11 no está en línea
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BIS service problems (2/20/08)?

I am on at&t and I have been down since atleast 5:00am or so. I am not able to receive yahoo emails. I did all the normal trouble shooting.

Quote:
Feb 20, 2008 - by AC INKA I just recieved an e-mail from my engineers regarding the BIS issue. Here is some basic information and the ticket number for the case that has been opened for at&t. You can refernece the ticket number if you call in for an update on the matter.

Ticket Number: TT000006270606
Location: All Regions ;All Markets
Elements: External Partner - RIM BIS
Start Time: 02-20-2008 03:00 Pacific
Issue / Impact: RIM Blackberry Cannot Send or Receive From Mobile
Customer Symptom: RIM BIS Email Latency

ETTR: 02-20-2008 08:00 Pacific
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Old 02-20-2008 -
Thomas843 Thomas843 no está en línea
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Re: Are we down again (2/20/08)?

Same here, no e-mail at all. BBmessenger works, so does the web but no e-mails. Im on ATT as well.
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  #3  
Old 02-20-2008 -
archer6 archer6 no está en línea
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Re: Are we down again (2/20/08)?

I'm on AT&T in CA.
All is well here.

~ via Red BB 8310 Curve (wap.pinstack.com)~
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Old 02-20-2008 -
tfrankson tfrankson no está en línea
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Re: Are we down again (2/20/08)?

I was down lastnight all night.I'm on tmo. Only had GSM. Woke up this morn everything seems to be back on track.

~via BB (wap.pinstack.com)~
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Old 02-20-2008 -
Thomas843 Thomas843 no está en línea
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Re: Are we down again (2/20/08)?

I tried to go to the ATT BIS site and cant even log in, the site dosen't show up.
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  #6  
Old 02-20-2008 -
FairGame FairGame no está en línea
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Re: Are we down again (2/20/08)?

Same here, I can't get into TMO's BIS nor send emails. This blows, second one in less than 30 14 days.
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  #7  
Old 02-20-2008 -
fondoo fondoo no está en línea
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BIS down?

can anyone this morning access at&t bis on the east coast? 2/20/08 8:32am
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  #8  
Old 02-20-2008 -
walds11 walds11 no está en línea
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Re: Are we down again (2/20/08)?

I did a few test emails and received them over an hour later. POS!!! My internet is working.
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  #9  
Old 02-20-2008 -
garypip garypip no está en línea
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Re: Are we down again (2/20/08)?

No email here in NJ, VZW BIS
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  #10  
Old 02-20-2008 -
kolosus kolosus no está en línea
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Re: Are we down again (2/20/08)?

AT&T here in OH. Nothing coming through. This definitely blows!
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  #11  
Old 02-20-2008 -
FairGame FairGame no está en línea
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Re: Are we down again (2/20/08)?

here is what i found
Service Affected: BlackBerry Internet Service (v2.x) Core Mail service for
some *The Americas BIS 2.x (MULT) subscribers in the following locations:
The Americas,

Summary: BlackBerry Internet Service v2.x

Impact: BlackBerry Internet Service subscribers may be unable to send or
receive messages, view email attachments, or request to see "more" text.
[0675]

Incident Window Start Date and Time: 20 February 2008 06:00:00 (EST)
Downtime Duration: Ongoing
% of Subscribers Affected: 80.00 (estimated)

Cause: RIM Software Reported Error

Here is the source, its a useful bookmark http://www.dataoutages.com/outagefeed.shtml

Last edited by FairGame; 02-20-2008 at 09:46 AM.
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  #12  
Old 02-20-2008 -
RayZ RayZ no está en línea
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Re: BIS down?

I'm on the east coast and my BIS is working, perhaps a little slow this morning-but working.~via BB (wap.pinstack.com)~
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  #13  
Old 02-20-2008 -
dsump dsump no está en línea
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Re: Are we down again (2/20/08)?

I'm down Verizon BIS, This is BS!!
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Old 02-20-2008 -
jwarnoc jwarnoc no está en línea
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Re: Are we down again (2/20/08)?

Verizon BIS in Indiana. No emails, sending or receiving. Internet works. It's been down since about 7:30 a.m.
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Old 02-20-2008 -
TripWire TripWire no está en línea
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Re: Are we down again (2/20/08)?

Nextel BIS in NY...nothing since about 6am.
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