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Ever since my recent upgrade to the aforementioned OS on my 8100 when i delete ... BlackBerry Internet & Email forum

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    mudshovel's Avatar
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    Yahoo & 4.5.0.52

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    Ever since my recent upgrade to the aforementioned OS on my 8100 when i delete an email out of my yahoo mail folder i only get the option to delete or cancel, when before i always had another option to delete from handheld and mailbox, so when i checked my email on a PC that email would have already been deleted.

    what's up with this?

  2. #2
    RogerG's Avatar
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    That's kind of odd that you would lose those options. Have you tried resending service books or deleting the accounts in BIS and re-adding?

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    I would try resending your service books to see what the prompts for you.~via BB (wap.pinstack.com)~

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    will give that a shot, i can't remember if i've done that lately.

    Thx!

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    ok, i did it yesterday, re-registered too, rebooted the device, still not giving me the above mentioned options anymore.

    annoying

    guess i'm just s.o.l. on this

  6. #6
    RogerG's Avatar
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    Quote Originally Posted by mudshovel View Post
    ok, i did it yesterday, re-registered too, rebooted the device, still not giving me the above mentioned options anymore.

    annoying

    guess i'm just s.o.l. on this
    Did you try deleting and recreating the e-mail account(s) in BIS?

    Try manually deleting the service books, too, before redoing the accounts.

  7. #7
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    purpleflowers Guest
    Quote Originally Posted by mudshovel View Post
    Ever since my recent upgrade to the aforementioned OS on my 8100 when i delete an email out of my yahoo mail folder i only get the option to delete or cancel, when before i always had another option to delete from handheld and mailbox, so when i checked my email on a PC that email would have already been deleted.

    what's up with this?
    I had the same issue...when you upgraded to the new os, a lot of the older options u had are going to disappear...in order for u to get that option back, u will need to go to ur email inbox select options from ur menu and then select email reconciliation ...once ur on this screen, u will need to select the prompt that says delete on...it will probably say handheld before u make a change...once u highlight the option a menu will pop up that says prompt, handheld or mailbox & handheld...choose the option that you'd like and save...please be aware that if u have more than one email coming to ur handheld, u will need to do this for every email account...hope this helps

  8. #8
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    Oh yeah...one more thing I forgot to mention...based on what ur saying...you may need to choose the option"prompt" as that gives you the option to delete on handheld, mailbox & handheld or cancel...

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    mudshovel's Avatar
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    Thank you very much Purple! this helped me out.

  10. #10
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    You are quite welcome....anytime
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