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really weird thing with my Pearl. it says i have 2 unread messages but when ... BlackBerry Internet & Email forum

  1. #1
    spirume's Avatar
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    where's the mail?

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    really weird thing with my Pearl. it says i have 2 unread messages but when i look at the e-mail accounts i can't find it. i also checked my voice mail and no new messages. i'm a newbie so any help is appeciated. must be a simple fix right?

  2. #2
    kayos72's Avatar
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    Re: where's the mail?

    ~via BB (wap.pinstack.com)~do a battery pull. Phone on batt out 30 seconds back in. I do this about once a week to keep all things alligned.

  3. #3
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    Re: where's the mail?

    Also be sure you don't have any sms or mms messages. But the battery pull is necessary once and a while.
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  4. #4
    Rcbjr's Avatar
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    Re: where's the mail?

    If the Battery pull doesn't work, try this.

    Go to Messags, and open the menu. Select Search, when it opens set the following:
    Service to All Services
    Folders to All Folders
    Show to Unopened
    Type to All

    Then from the menu select Search again. This should bring up any unopened messages, if there are any.

    Hope this helps
    Rcbjr.
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  5. #5
    GaBulldog's Avatar
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    Re: where's the mail?

    Also remember that missed calls and voice mails will show up in the "messages" folder until you acknowledge them. Good luck.

    ~via BB (wap.pinstack.com)~

  6. #6
    spirume's Avatar
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    Re: where's the mail?

    thanks all..battery thing worked. is the battery thing waht most BB users have to do often?

  7. #7
    StaceyRVC's Avatar
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    Re: where's the mail?

    I do the battery thing either everyday or every other day

  8. #8
    spirume's Avatar
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    Re: where's the mail?

    thanks

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