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I lost my old Bold and now that I have my new one I can't ... BlackBerry Internet & Email forum

  1. #1
    ice44's Avatar
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    Unable to regetister my ATT email on new device



    I lost my old Bold and now that I have my new one I can't get my old att.blackberry.net account back. it says it's taken....
    The young man knows the rules, and the old man will enforce them!
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    ice i think you have to call ATT and ask them to unregister it from your previous device so that you can put it on the new device...
    i see RED...

  3. #3
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    Did you 'Change device' in your BIS account or just create a new account on the new Bold?
    ~via smartphone mobile.pinstack.com~

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    ice, i'd go with pigigi and say just change PIN under your old account and you should be good to go?

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    I'm sorry to hear that ice....
    The only possible solution at this time is to give me your new phone to "fix", until you find your old one. I normaly don't do such "favors", but your such a nice Stacker!
    ~via smartphone mobile.pinstack.com~

  6. #6
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    Quote Originally Posted by SVT Cobra View Post
    I'm sorry to hear that ice....
    The only possible solution at this time is to give me your new phone to "fix", until you find your old one. I normaly don't do such "favors", but your such a nice Stacker!
    ~via smartphone mobile.pinstack.com~
    sure....I will send my Pink Razor to ya...
    The young man knows the rules, and the old man will enforce them!
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  7. #7
    ice44's Avatar
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    Quote Originally Posted by pigigi View Post
    Did you 'Change device' in your BIS account or just create a new account on the new Bold?
    ~via smartphone mobile.pinstack.com~
    I tried to add the email/account to my new Bold and it said it was taken...logged into BIS and changed PIN and still NADA.....

    will have to call ATT
    The young man knows the rules, and the old man will enforce them!
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  8. #8
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    Ice, did you change both the PIN and IMEI numbers in BIS and resend Service Books?
    Last edited by RogerG; 03-22-2009 at 02:33 PM.
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    Quote Originally Posted by RoGro View Post
    Ice, did you change both the PIN and IMEI numbers in BIS and resend Service Books?

    yup
    The young man knows the rules, and the old man will enforce them!
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    Quote Originally Posted by ice44 View Post
    sure....I will send my Pink Razor to ya...
    That makes me start to like "Hammer Time" !
    "Nowhere am I so desperately needed as among a shipload of illogical Humans." (Spock)

  11. #11
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    Quote Originally Posted by SVT Cobra View Post
    That makes me start to like "Hammer Time" !

    The young man knows the rules, and the old man will enforce them!
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    "You can't touch this" lol...
    ~via smartphone mobile.pinstack.com~

  13. #13
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    Quote Originally Posted by ice44 View Post
    Ok, 1st time in my life that I'm speechless
    "Nowhere am I so desperately needed as among a shipload of illogical Humans." (Spock)

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    I just had this same thing happen to me. I called att to help and they sent me to RIM tech support. Apparently my old email addy was still attached to my old pin. Try the BIS first. I couldn't get into mine that's why they escalated to RIM.
    ~via smartphone mobile.pinstack.com~

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