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Today I changed my password on my GMail account and upon attempting to edit my ... BlackBerry Internet & Email forum

  1. #1
    nmadd's Avatar
    nmadd no está en línea Stack level 3
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    Unable to configure GMail account after password change

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    Today I changed my password on my GMail account and upon attempting to edit my account on TMobile's BIS, I found that I kept receiving the lovely "An error occurred..." message.

    Before you make any suggestions, I have tried this:

    -Changing my password 50 times - I'm certain I am typing it in correctly and am able to login on my desktop with no problem
    -Deleting and re-adding the account
    -Enabling POP, IMAP, both and none in GMail
    -Adding the account from my BB
    -Adding the account from TMobile's BIS website
    -Following Google's Blackberry POP instructions; i.e. simply adding my email and password
    -Following Google's Blackberry & IMAP instructions; i.e. manually adding the server
    -Every conceivable combination of username and email server

    I have another GMail account which I deleted and re-added successfully with no apparent problems. I cannot find the difference between the two. Any other suggestions besides "just forward it" or "d/l the GMail app"?

    Thanks!

  2. #2
    fritter's Avatar
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    Re: Unable to configure GMail account after password change

    did it work before you changed your password? So you are wanting two gmail account through BIS?

  3. #3
    nmadd's Avatar
    nmadd no está en línea Stack level 3
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    Re: Unable to configure GMail account after password change

    Thanks for the reply fritter, but I ended up stumbling upon an apparent solution.

    It seems that Google perhaps requires some sort of authentication after changing your password? I wasn't aware of this and never saw anything of the sort when logging in on my desktop. Upon downloading the GMail app and logging in there, however, I found that I was required to enter my password twice, the second time also confirming via CAPTCHA.

    After that, I attempted to add my GMail account again, and voila! It works now. Very interesting indeed.

    EDIT: Finally found this: https://www.google.com/accounts/DisplayUnlockCaptcha
    Last edited by nmadd; 01-25-2008 at 06:40 PM.

  4. #4
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    Re: Unable to configure GMail account after password change

    Quote Originally Posted by nmadd View Post
    Thanks for the reply fritter, but I ended up stumbling upon an apparent solution.

    It seems that Google perhaps requires some sort of authentication after changing your password? I wasn't aware of this and never saw anything of the sort when logging in on my desktop. Upon downloading the GMail app and logging in there, however, I found that I was required to enter my password twice, the second time also confirming via CAPTCHA.

    After that, I attempted to add my GMail account again, and voila! It works now. Very interesting indeed.

    EDIT: Finally found this: https://www.google.com/accounts/DisplayUnlockCaptcha

    so if someone just clicks on that link and does the captcha (without having previously changed a password), any idea what that does?

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