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Both of my co-workers just got BB Pearls and they are both experiencing the same ... BlackBerry Internet & Email forum

  1. #1
    mabskills's Avatar
    mabskills no está en línea Stack level 1
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    Right Mail, Wrong Folder

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    Both of my co-workers just got BB Pearls and they are both experiencing the same problem;

    Email that is sent to their work email account is only going into the general messages folder (no arrow) and not into their specific work email folder (with arrow).

    Any help would be greatly appreciated. Thanks.

  2. #2
    cp6169's Avatar
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    Re: Right Mail, Wrong Folder

    Hi mabskills, welcome to pinstack. Have them log into their BIS account and resend the service books. See if that helps and get back with us.

  3. #3
    ljbyar's Avatar
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    Re: Right Mail, Wrong Folder

    Welcome to the stacks Mabskills. Let us know how you make out with this and if there is anything else we can do to help.

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