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Hello All, I have the BB 8310 Curve. I setup the personal email account for ... BlackBerry Internet & Email forum

  1. #1
    harbaby's Avatar
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    Red (*) astericks missing

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    Hello All,

    I have the BB 8310 Curve. I setup the personal email account for my cox and yahoo emails. Everything worked flawlessly until a couple of days ago. My yahoo account email no longer shows the red asterisk (*) next to the icon when there is new mail. I still get my new message audible and vibrate alerts but no red asterisks. Any ideas on how to get this back?

    Thanks

  2. #2
    drice30721's Avatar
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    Re: Red (*) astericks missing

    If you have emails that you have not read the asterisk will not show.

  3. #3
    thatzmister2's Avatar
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    Re: Red (*) astericks missing

    Quote Originally Posted by harbaby View Post
    Hello All,

    I have the BB 8310 Curve. I setup the personal email account for my cox and yahoo emails. Everything worked flawlessly until a couple of days ago. My yahoo account email no longer shows the red asterisk (*) next to the icon when there is new mail. I still get my new message audible and vibrate alerts but no red asterisks. Any ideas on how to get this back?

    Thanks
    A hard reset should do it (Battery Pull while the device is on).

    E-

  4. #4
    harbaby's Avatar
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    Re: Red (*) astericks missing

    Hard reset? Does that mean all setting and installed software are wiped? :cry:

  5. #5
    thatzmister2's Avatar
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    Re: Red (*) astericks missing

    No nothing will change and nothing will be lost. Simply remove the battery while the device is powered on. Re-insert it and it will boot back up. Everything will be the same and hopefully your asterisks will be working again!

    Take a deep breath! It will be ok!

    E-

  6. #6
    whsbuss's Avatar
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    Re: Red (*) astericks missing

    The red * will not work on the Yahoo email account w/BIS. Its a bug that RIM has not yet addressed.

  7. #7
    thatzmister2's Avatar
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    Re: Red (*) astericks missing

    Quote Originally Posted by whsbuss View Post
    The red * will not work on the Yahoo email account w/BIS. Its a bug that RIM has not yet addressed.
    Learn something new every day!

    Thanks!

    E-

  8. #8
    harbaby's Avatar
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    Re: Red (*) astericks missing

    Yep "finally" tried the hard reset (without the deep breath..LOL). No change. Whsbuss is right.

    Thanks!

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