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I have an 8330, and I am not getting all of my emails, most come ... BlackBerry Internet & Email forum

  1. #1
    bbueding's Avatar
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    Problems getting some Emails

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    I have an 8330, and I am not getting all of my emails, most come through, so I called Verizon and they re registered my address, etc. Should I delete my service books and re-send them? What do I delete in the service books? Any help would be appreciated. Thanks

    BTW, The 8330 is running O.S. 4.3 on the BIS Verizon network.

  2. #2
    RogerG's Avatar
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    Are you also set up to receive these e-mails through Outlook or another mail client? If so, do you have the settings as such that messages are saved on the server for a certain period of time?

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    bbueding's Avatar
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    They are set up through Internet Mail on my home PC, and yes they are set to save on server.

  4. #4
    RogerG's Avatar
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    Okay, cool. So if you want to try and delete Service Books, there will be two for each account that you will delete (CICAL is for the calendar and CMIME is for e-mail). Delete both of those for each account you're having trouble with.

    You might even want to re-create the e-mails in the BIS account, then re-send service books.

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